Year: 2011

Outage Notification for Monday, December 19

Network Engineering will be upgrading hardware that connects the J.C. Long Building , Liberty Street Fresh Food Company, and 284 King to the Campus network on Monday, December 19th, 2011 between 5:00 PM and 10:00 PM. During this time wired and wireless network connectivity will be intermittent.   Thank you in advance for your cooperation…Continue Reading Outage Notification for Monday, December 19

Scheduled Outages During the Holiday Period for MyCharleston and Battery Systems

The BATTERY Production environment will be unavailable on Wednesday, December  21, 2011 starting at 11:00 p.m. until Sunday, December 25, 2011 at 9:00 a.m. for a system upgrade. Note these times are approximate at this time and the duration may be shorter.  Notification will be sent when BATTERY Production is available. The ODS and Cognos…Continue Reading Scheduled Outages During the Holiday Period for MyCharleston and Battery Systems

VPN Access Unavailable Thursday December 1

Remote and local VPN access to campus computers and the Battery Network will be unavailable on Thursday December 1, 2011 from 11 AM until noon for planned system maintenance. If you have any concerns, please contact Helpdesk by emailing helpdesk@cofc.edu or calling 3-3375. Thank you very much for your cooperation as we continue to upgrade…Continue Reading VPN Access Unavailable Thursday December 1

Unscheduled IT Outage for FS2 (Updated)

Updated 1:40 pm Access to the FS2 server has been restored. Technicians are continuing to monitor the system for further issues.  All users with folders/files located on FS2 should now be able to access that information. Thank you very much for your understanding during the unscheduled outage, and we apologize for the inconvenience.   Previously We…Continue Reading Unscheduled IT Outage for FS2 (Updated)

Don’t fall for the phish trick

The Oxford English Dictionary defines phishing as “Fraud perpetrated on the Internet; spec. the impersonation of reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers, online.” Everyday thousands of email messages are sent to and from the College of Charleston.  Unfortunately some of these messages are…Continue Reading Don’t fall for the phish trick

IT Outage Notification Sunday, November 13, 2011

The following applications will have an interruption (less than 1 hour but could be longer) to normal services on Sunday, November 13, 2011 sometime between 7:00 a.m. and 2:00 p.m. for planned system maintenance: Banner Relationship Management (BRM), BDMS,  POSM, DegreeWorks, StarRez, WorkFlow,  and Axiom   If you are using these applications on Sunday, please…Continue Reading IT Outage Notification Sunday, November 13, 2011

IT Outage Notification Sunday, November 13, 2011

The following applications will have an interruption (less than 1 hour but could be longer) to normal services on Sunday, November 13, 2011 sometime between 7:00 a.m. and 2:00 p.m. for planned system maintenance: Banner Relationship Management (BRM), BDMS,  POSM, DegreeWorks, StarRez, WorkFlow,  and Axiom   If you are using these applications on Sunday, please…Continue Reading IT Outage Notification Sunday, November 13, 2011

Phishing Attack- email delayed

You may receive non-delivery email messages from a number of email providers, including Hotmail, AOL and Comcast.  This is the result of a compromised email account that sent out thousands of spam messages.  Because of this we have been blocked by some mail systems as spammers.  Most of these blocks will be removed within the…Continue Reading Phishing Attack- email delayed

Google Apps for faculty and staff now available

We are excited to announce the availability of Google Apps for College faculty and staff.  To request your account, login to MyCharleston and select the Request Your Google Apps Account channel on the Faculty or Employee tab.  Click the link to request your account and follow the instructions. Google Apps include popular features like Calendar,…Continue Reading Google Apps for faculty and staff now available

Unscheduled IT Outage with the Enterprise Blackberry server

We are experiencing an outage with the Enterprise Blackberry server.  IT is working on the problem and will notify you when the forwarding service is restored. If you have any questions or need further assistance please contact the Helpdesk. helpdesk@cofc.edu 953-3375 Option #3…Continue Reading Unscheduled IT Outage with the Enterprise Blackberry server