The College of Charleston’s Information Technology Portfolio Management Office:

Welcome to the IT Portfolio Management Office!

The Portfolio Management Office (PMO) offers significant value in the context of higher education institutions. By implementing a PMO, universities and colleges can enhance their strategic planning, project selection, resource allocation, and overall portfolio management processes. The PMO provides a framework for the intentional identification, selection, and execution of institutional projects and operational initiatives. In collaboration with the CofC community, the PMO enhances coordination among institutional projects for strategic alignment and desired outcomes; and facilitates the identification and execution of internal process and technical/system improvements.

More specifically, the PMO,

  • Provides a centralized governance structure for overseeing and aligning projects and initiatives with the institution’s strategic objectives. It enables better decision-making by ensuring that projects are evaluated based on their strategic alignment, potential impact, and resource requirements.
  • Facilitates effective project selection and prioritization within the institution. By implementing robust project evaluation criteria and portfolio analysis, the PMO helps identify and prioritize projects that provide the most value, improve operational efficiency, and support the institution’s mission.
  • Enhances resource management and allocation across projects and departments. By monitoring resource availability, skills, and utilization, the PMO helps optimize resource allocation, minimizes bottlenecks, and ensures that projects receive the necessary resources to succeed.


Furthermore, the PMO enables effective project tracking, monitoring, and reporting. It establishes standardized project management processes, tools, and methodologies, enabling consistent tracking of project progress, risks, and milestones. This ensures transparency, accountability, and timely reporting to key stakeholders.


In addition, the PMO promotes knowledge sharing and collaboration across projects and departments. It facilitates the dissemination of best practices, lessons learned, and project management expertise, fostering a culture of continuous improvement and organizational learning.


Lastly, the PMO enhances institutional efficiency and effectiveness by reducing duplication of efforts, optimizing resource utilization, and improving project outcomes. It helps identify and address project dependencies, synergies, and potential conflicts, enabling a more integrated and coordinated approach to project management.

Mission Statement

The mission of the Portfolio Management Office (PMO) is to drive strategic alignment, optimize resource allocation, and enhance project delivery within our organization. We are committed to supporting the achievement of our institutional goals by providing a centralized governance structure, standardized processes, and effective project portfolio management practices.

Our mission is centered on the following principles:

  1. Strategic Alignment: We strive to align projects and initiatives with our organization’s strategic objectives, ensuring that investments in projects directly contribute to our mission, vision, and long-term success.
  2. Governance and Oversight: We provide a governance framework that enables effective decision-making, accountability, and transparency in project selection, prioritization, and execution.
  3. Resource Optimization: We emphasize the responsible stewardship of resources, ensuring that projects are executed within budgetary constraints while optimizing resource allocation to maximize value and minimize waste.
  4. Project Portfolio Management: We implement standardized project management methodologies, tools, and practices to enhance project success rates, mitigate risks, and deliver projects on time, within budget, and with the expected outcomes.
  5. Collaboration and Communication: We foster collaboration, communication, and knowledge sharing among project teams, stakeholders, and departments to facilitate the exchange of best practices, lessons learned, and innovation. More specifically, we foster collaboration between academic and administrative departments, promoting the alignment of technology projects with the diverse needs and goals of the College of Charleston community.
  6. Data-Driven and Results-Oriented: We prioritize data-driven decision-making, emphasizing the use of metrics, key performance indicators, and outcomes assessment to ensure that projects deliver measurable results and contribute to the institution’s success.
  7. Continuous Improvement: We promote a culture of continuous improvement by regularly reviewing and refining our portfolio management processes, identifying opportunities for optimization, and embracing emerging trends and technologies in project management.
  8. Value Delivery: We are dedicated to delivering value to our organization by ensuring that projects align with business needs, deliver tangible benefits, and contribute to the advancement of our institution’s strategic objectives.

Through our mission, the Portfolio Management Office aims to establish a disciplined, proactive, and results-driven approach to portfolio management and business analysis, enabling our organization to effectively prioritize, execute, and realize the full potential of our project portfolio and operational initiatives.


The CofC IT Project Portfolio is structured into six (6) portfolios with each supported by the daily operational services supported by the institution. Inclusion in the portfolio is based upon alignment to strategic goals, the scope of work effort, the capacity of required resources (time) and the institution (tolerance for a change), and the impact on our students, faculty, staff, and the institution as a whole.


The six portfolios are as follows:


  1. Healthy Administrative Ecosystem: Ensure that all systems are fully integrated that would improve data flow, automate processes and reduce manual and redundant flow.
  2. Healthy Academic Ecosystem: All systems and respective data that support faculty and students are fully integrated minimizing redundant processes and increases access to information that contributes to the College’s recruitment and retention efforts.
  3. Information Security: Provide a framework that provides access with security along with providing a blended privacy, physical and data assurance program.
  4. Robust Scalable & Secure Infrastructure: Provide a robust, scalable, and secure network infrastructure to ensure that all technologies are maintained appropriately for stability and accessibility to network resources, systems, data, and communications modalities.
  5. Decisions Support: Develop an extensible data infrastructure to support campus-wide decision-making.
  6. Digital Communication & Collaboration Ecosystem: Develop a personalized and targeted digital communications and collaboration ecosystem that improves: stakeholder engagement, information & idea-sharing, knowledge management, and more efficient collaboration methodologies.