Print Quota Reset Date

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Just a quick message to let everyone know that the 300 page allotment that students are given will be reset back to 300 on August 11th, which is after Summer sessions are over.

Any printing done after this date will count as part of the Fall semester.

Mac OS X Lion!

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If you haven’t heard the news yet, the latest edition of the Mac OS has been released, Mac OS X Lion. There are a number of upgrades and tweaks Apple have made this time, many of which early adopters will enjoy, but is upgrading the right decision for you? Often in the world of computers, if it ain’t broke don’t fix it! While there is a wealth of information covering the new features, lets go over some of the reasons you might not want to upgrade at this time.

1) For starters, you need to make sure you have the appropriate hardware for this upgrade. This means processor, memory, and a previous version of the Mac OS. To be eligible, you need to have an Intel Core2 Duo processor or better, and at least 2GB of ram. You will also require an existing edition of Snow Leopard (10.6.8) to download the upgrade.

2) Software compatibility. A number of programs you have might not work properly in this version of the Mac OS. Some of the more prominent programs are listed below. You can click on the links to find out more.

Microsoft Office
Adobe Acrobat
Adobe Flash Player
Adobe Photoshop
Java
Various printers

Depending upon your configuration, some of the above programs may work inconsistently, or not at all. If you have other programs you are uncertain of, the website Roaring Apps provides daily updates to numerous programs which you may have questions about.

Now on to the good stuff.

You may be wondering what the upgrade will offer you. Many of the improvements are simply aesthetic, things like slightly smaller buttons and scroll bars, to changes to the color hue here and there. Others are more dramatic such as Apple’s AirDrop, multi-touch gestures, and the entire desktop layout.

Check out the following sites to learn more -> Reghardware & AnandTech.

Lion looks to mark the beginning of Apple’s convergence between their mobile OS and their desktop OS. This update is especially interesting for laptop users, integrating many of the concepts and strategies that have made iOS so successful on the iPhone. Apple has been keen to consider what features would really improve the mobile experience, and at $30 it is definitely worth your while to investigate whether or not this update is useful for you.

Google Drive

 June 4, 2014 9:29:00 AM PDT

The problem with Google Drive should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

 June 4, 2014 8:42:00 AM PDT

Google Drive service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.

 June 4, 2014 8:13:00 AM PDT

Our team is continuing to investigate this issue. We will provide an update by June 4, 2014 9:39:00 AM PDT with more information about this problem. Thank you for your patience.

Affected users are experiencing slowness, latency issues, and receiving 500 errors when accessing drive.google.com

 June 4, 2014 7:39:00 AM PDT

Our team is continuing to investigate this issue. We will provide an update by June 4, 2014 9:39:00 AM PDT with more information about this problem. Thank you for your patience.

Affected users are having slowness and latency issues when accessing drive.google.com

 June 4, 2014 7:32:00 AM PDT

We’re investigating reports of an issue with Google Drive. We will provide more information shortly.

OAKS tutorials

The library has created these OAKS tutorials to show you how to use the basic features of OAKS. Click the ‘Playlist’ link in the upper left corner for a list of the tutorials available.

OAKS scheduled downtime

OAKS will be unavailable to all users the day of Friday, May 9th for a system upgrade to version 10.3.  This upgrade will bring increased functionality to several of the tools you use the most such as Discussions and Dropbox.

It’s important to note that it may be unavailable for the entire day, so please plan accordingly.


Addlestone Library Improvements this summer

The Addlestone Library is making some exciting improvements over this summer and we want you to know we are working to make this process as minimally disruptive to our patrons as possible.

  • The second and third floors of the library will be closed starting May 3rd.
  • The first floor of the library will be open as usual.
  • The librarians and student computing support technicians will be available to help with your research and technology questions.
  • The Center for Student Learning will be open.
  • The café will be closed.

You will be able to get the books and articles you need through PASCAL and Interlibrary Loan. Please refer to this guide for information on using PASCAL and Interlibrary Loan. Or, feel free to ask at the information desk for assistance.

Stay up-to-date with the improvements by visiting the Addlestone Improvement Blog.

What are the improvements, you ask?

  • 200 new seats
  • 3 new study rooms
  • 1 new lecture room
  • New Starbucks Café
  • More power for mobile devices
  • Expansion of Special Collections
  • South Carolina Historical Society Collection coming in Dec. 2014

We’re hiring!

Apply today!

Looking for on-campus work? Student Computing is seeking students for part-time positions at the Addlestone Library’s Information Desk. Hours are available immediately, with the possibility of continuing over the summer and into the coming school year.

Information Desk staff are responsible for answering basic computing and research questions: how to use the College’s wi-fi, how to use the computer lab’s printers, how to find items in the Library’s catalog or databases, etc. Prior experience is helpful, but training is provided.

If you’ve got good customer service skills and are interested in working 10–16 hours a week, apply now! Log in with your g.cofc.edu account to apply. Current students only, please.

Faster Login Times

Over spring break, Student Computing Support re-imaged the computers in the Addlestone Library to implement changes that speed up how long it takes to log into the computers in the computer lab.  As a result you won’t spend as long waiting to get started on your work when you come here to study and do your assignments.

OAKS and Chrome compatibility issues

There is a known compatibility issue with OAKS and Google Chrome versions 32 and 33 (beta).  With Google Chrome versions 32 and 33 (beta), pop-up windows are not working properly within OAKS.  These pop-up windows are used frequently throughout the system.  The common behavior is that a window will display “Loading….”, but then times out to a blank window.  If you experience these issues, we recommend that you try another web browser such as Firefox, Safari or Internet Explorer.  Desire2Learn is looking into the issue, however, they do not currently have a time frame for a resolution.