This year more faculty stated they would not welcome an exhibit of their research
Faculty are not interested in participating in a faculty forum to talk about their research if sponsored by the library. (I suspect due to overwhelming workload)
Faculty would like assistance with digital media projects
Did your class benefit from library instruction? If not, what do you feel would make library instruction more effective?
Yes! Whenever I take intro and advanced classes to the library for training students make productive use of the skills they learn and produce better papers and presentations than students in those classes for which I was unable to schedule a session. Usually my classes do benefit if the instruction is tailored well at their level and needs. No. How about someone from the library come talk to faculty to let us know how library instruction could be useful or utilized? Yes absolutely. I used a liaison librarian a couple of times, but found I could present more updated information in a more engaging manner myself, so I don’t use that service anymore. No one really knows about these resources or how to use them or what is available or who can help. People in the library need to get out and get this information to students and faculty across campus. Training should be held outside the library, on a regular basis. There is no news out of the library. I know nothing.
Response: We will gladly come to a Chair’s, Dean’s or other meeting and explain what we instruct and how it can benefit your students. We want to talk to faculty about this. We can also hold this type of meeting in the library if faculty will attend. We are also happy to work with you to tailor the instruction specifically for your class. In the meantime, a list of services we provide can be found on our faculty services guide http://libguides.library.cofc.edu/c.php?g=230796&p=4879568 Instruction varies by instructor so if you’re not pleased with our service or instruction, please provide us specific feedback so that we can improve. It’s easy to say the library needs to get out there and promote its services better but the question is, how? The library routinely sends email, post on Yammer, Facebook and Twitter so if you can let us know where you as faculty check for information, we will endeavor to be present there as well. The library now has an outreach, PR specialist so getting the word out should improve. We’ve held library workshops for students and faculty in the past with sparse attendance.
My sophomores this semester can not write very well. I think I am going to have to spend the first week of class on composition. I would definitely benefit from the library offering a speed course in composition and APA formatting so I didn’t have to take class time away. They need to develop online training modules via video and narrated slides. If these things exist, why don’t faculty know about them? The library needs to do better to push information out to the faculty and students, and decentralize librarians.
Response: While we can’t force our way into faculty meetings to promote our services, we are happy to communicate with faculty regarding our services including providing face to face instruction. We also have a subscription to the Credo InfoLit modules. Please take a look at these links and see if this resource will work for you. Video: APA Citation Style, Tutorial: APA Citations, Quiz: APA Citations If suitable, you can embed them in OAKS or on a webpage. We also have a module regarding academic integrity. Here is a link to the full package. http://libguides.library.cofc.edu/infolit . We also provide a host of services available from our faculty services guide including video tutorials. We ask faculty to look through our guide at their leisure but please “contact us” if you want to know anything about what we do. An email was sent to all faculty on 8/17/17 talking about Credo and other library services. To be perfectly honest, librarians can’t make other faculty read our emails any more than faculty can make students listen to them or read their emails. Communication takes a willingness on both parts. If you don’t want to read the faculty services guide because it provides too much information (as I was told recently), just contact us and tell us what you need. I thank the 26 faculty members who took the time to read and respond to the library survey. One of the reasons the survey was so long is that it gave us an opportunity to mention services faculty may not have been aware of.
Are there services you feel the library should provide but doesn’t currently?
Advanced videography and photography classes and equipment for loan along with a studio.
Response: Advanced videography and photography would require skills and training most of our librarians do not have. However, we have 3 Sony Bloggie digital cameras and 1 GoPro available for loan at the circulation desk. We also have 5 iPads with pretty good cameras on them available for loan. Please go to http://libguides.library.cofc.edu/Circulationservices/Studentborrowing for a more comprehensive list. We also have a One Button video recording studio now available. http://libguides.library.cofc.edu/onebutton Please let us know if you would like a tour and demonstration.
“swing space” for faculty based at Harborwalk or Grice would be very useful – a quiet place to work between meetings on main campus. There are rooms the students can reserve to work in group. I am wondering if it would be possible to extend this service to faculty members. a pleasant study room for faculty with table lamps and a window (no scanner or nay sort of things like that)
Response: Room 338 in the library is available for faculty members conducting group work, meetings, or research. The scantron is currently located in this room however, if you request privacy, we will direct faculty to use the scantron in the Bell building during your reservation. Room 236 is also available for students, faculty or staff to reserve for meetings and presentations and seats 10 people. Unfortunately neither of these rooms have natural lighting but we may be able to provide a table lamp if an electric outlet is safely within reach. We wish we could provide more however with 10,000+ students engaging in academic pursuits, we view them as having the greater need for space.
We could use subscriptions to fold3.com, ancestry.com, and newspapers.com
Response: Please use the journal and database request form and our collection development committee will review your request. We have reviewed Ancestry.com in the past and unfortunately, it was too cost prohibitive especially in light of the public library offering free access to this service 4 blocks away.
A way to connect with other faculty for teaching and research (separately) We have a database where we put our research information, but we cannot read the others… I believe also that a database with all the publication of CofC faculty (open) so that we can contact our colleagues.
Response: The library is working on developing a Scholar’s repository that may address many of your concerns in the future.
I honestly cannot think of anything. The scope of what the library already does for the college and the broader community of which it is a part is impressive. I’m pretty happy with it. not that I can think of.
Response: Thank you. We try to do the best we can with available funding.
I would like advance warnings when books I have checked are about to be due. I would like that the library had the service of delivering materials to faculty offices. I would use their resources much more.
Response: The system is set up to provide courtesy notices 2 days before the material is due. If this is not occurring, please contact the circulation department firstname.lastname@example.org so that they may check the system as well as your library record and email address as entered in the system. The library’s ILL department does provide campus delivery of materials. Please follow this link from the faculty services guide for directions on placing a request. http://libguides.library.cofc.edu/facultyservices/campusdelivery
A better search engine on the library page. A better search database. Why is worldcat more efficient than our own native search tools for telling us what is in our own collection? Why does a search for a book title give us six reviews of the book, in journals we don’t own, before the book itself? Why can PASCAL or Iliad requests not be made from a single page, and let ILL staff triage what goes where?
Response: The discovery service is not designed for the skilled researcher who knows exactly what he/she wants but will work for you. This is especially true if the user has the article title and author. Here’s a video about the Discovery Service: https://www.youtube.com/watch?v=eAeHPaTu4Lo. The discovery service is really designed for the novice student who doesn’t know how to search and won’t ask their instructor or a librarian. The service is designed to discover information “about” a topic and provides a number of results so students get (something), then they can narrow the results to a usable set. This set includes both articles and books that our library may or may not have access to but could request via interlibrary loan. The skilled research would have to know the author and title as mentioned above or use a number of limiters and qualifiers to narrow a search (which we can help with). The skilled researcher would be better served by going directly to the online catalog, databases and subject resources to conduct searches for their subject. Especially when searching for books, using the catalog instead of the discovery service is the best way to go. Lastly, WorldCat is OCLC’s technology searching OCLC’s union catalog database that libraries including our own helped develop and populate for years. Discovery layers are fairly recent and ours is 3rd party interfacing with our library catalog by a different vendor and multiple vendor databases. That said, we are working with the vendor to improve result accuracy and usability.
Currently until the technology improves, materials are requested and received much faster if the requests are placed on the appropriate system. With the volume of requests received, it would significantly slow down the workflow for our small ILL staff if all requests were mediated. PASCAL and ILL requests are facilitated through two different systems. PASCAL requests are typically only for books and facilitated through the PASCAL Catalog, which makes it possible for these requests to be unmediated—the PACAL Catalog ensures that the requested book is available from other PASCAL institutions and is not available at CofC.. ILL requests are mediated and processed through ILLiad for a several reasons:
- Requests are for a variety of library materials and oftentimes the citation information provided in these requests need slight to major modification to ensure we are requesting the right item.
- These items are requested from libraries on a national to international scale and mediating the request helps ensure we are taking the most economic path as the library usually bears the costs for these materials.
ILL staff have to ensure we do not own or have access to the item being requested (this is done inherently through requests in PASCAL Cat.)
The only thing I can think of is I would like to know the “correct” way to use the library to look for an article online. It seems like there are a lot of article databases and I am wondering, when looking for an article, if my search goes through all databases or do I need to go through each database individually.
Response: When looking for a specific article online the first place to start may be the Discovery Service with the peer reviewed box checked. This is especially true if the user has the article title and author as it will search almost all of our multiple databases at the same time. Here’s a video about the Discovery Service: https://www.youtube.com/watch?v=eAeHPaTu4Lo The best way to look for a non-specific article online by subject is to search the most appropriate databases individually. To aid users in finding the best databases, we have subject specific research guides. http://libguides.library.cofc.edu/sb.php Choose your subject, the corresponding guide and the “find articles” tab or Choose your subject and click on databases for a list of best bets.
Our search engine is awful. Look at UNC and see how their search engine works (predictive text, better results, and clearer display of what are books and what are online resources).
Response: UNC appears to use a combination of Ebsco Stacks and the Summon discovery layer. At the time we investigated and selected our discovery service, Summon did not integrate well with our Ebsco resources and didn’t return as many relevant results. I suspect they also have more staff who can customize and refine their interface. Our discovery service also has predictive text, what are books, etc., but a 2001 looking interface. That said, we’ll look at what we can do to improve discovery layer however, there is a chance that we may be moving to another service next Fall.
Additional scantron machine (other than Bell) Extra copies of course textbooks for students in great need.
Response: The last time I was involved, IT wanted to transition away from the scantron to using the testing tools available in OAKS but we will forward your concern to IT. We’ve seen increased usage of the scantron in the library as well.
As for extra course textbooks, I’ve attempted to get some of these from the publishers but to no avail. If faculty or students would donate a copy, we would gladly place it on permanent reserve at the library. We also have a list of Open Educational Resources on our OER guide. http://libguides.library.cofc.edu/OERresources including the Open Textbook Library
No banging door (restroom), For students regular sessions to help them with powerpoint, video, wordpress, Oaks etc.
Response: Unfortunately with the volume of people using the library, there is no good solution for the banging restroom door even if we can install a “quiet door closer” which we will investigate. The quick and easy solution is to find an available location away from the restrooms for research and study.
The library used to provide open sessions for PowerPoint, video editing and etc., until the former CIO insisted that was an IT function. With the new CIO, we feel the library can provides this type of instruction by request and I’ve heard that IT is working on providing a training program for students.
Printers, but I hear complaints mostly from students who are often at the whims of long lines or printers that are not working.
Response: While there have been a few problems initially with the new print management system, the most difficult problem that causes lines at the printers are faculty assignments that spool at the printer. This is caused by the way some presentations and PDF’s are created and saved. A student will send the assignment to the printer but it will take between 2-10 minutes to compile and print. The student thinks something is wrong and reprints it to another printer. Eventually most of the printers are tied up especially if the entire class comes over to print that assignment. We’ve tried reaching out to the faculty members when this happens as we can help with reformatting the document but some respond and others don’t. The other interesting problem is that we have 5 printers but most students will only go to the closest 3. Last is the brand new computer that a student spilled coffee inside. That printer was back up and running within 2 days.
What obstacles exists that prohibit you from assigning research or digital media projects?
Frankly, my lack of interest in and expertise regarding digital media technology. In the past, the library instruction I have scheduled was related to research projects. Knowing that library instruction also exists for digital media would prompt me to schedule such sessions, from which both my students and I could learn much. I don’t have the skills to teach digital media projects. Unaware of resources or opportunities for assistance
Response: We have a few librarians here with digital media experience who can assist with digital projects depending on their current teaching load. We also have a One Button video recording studio http://libguides.library.cofc.edu/onebutton and 20 iMacs with Adobe CC installed. Below are some of the services our librarians can assist faculty with. Please “contact us” or contact me directly email@example.com if you’re interested in consulting with the library regarding digital projects.
- Consult about media use: specifically how to use streaming media (capability of platforms such as making clips, playlists, etc.)
- Assist faculty with gathering of media to support curriculum or special projects
- Providing advice regarding ordering media as requested and investigating copyright holders and getting rights for digitalization of out of print or analog video
- Assist faculty with integrating our resources in OAKS for example, media clips and permalinks
- Instruct on editing media (usually video) and use in classroom (in PowerPoint and other presentation software)
- Create tutorials for library instruction and resources including video editing
- Creating digital portfolios