As a member of the College of Charleston community, you are invited to participate in the TechQual+ Survey. Your anonymous feedback helps Information Technology improve our services and support for you. Your results will be used to inform decisions about how to wisely invest IT resources to support the technology needs of students, faculty and staff.
To take the survey, you will need to go to your student email account to get your survey ID number which was in an email from Helpdesk. Once you have this number, go to https://survey.techqual.org. It should only take about 10 minutes to take the survey.
Please remember to answer questions related to networking connectivity as they pertain to the network maintained by the college’s IT department . The residence halls are maintained by an outside company and any issues you encounter there should not be reported on this survey because IT has no control over that network.
About the TechQual+ Survey
The TechQual+ survey is designed and administered by the TechQual+ service and research project , a third party organization dedicated to maintaining the integrity of this survey. Your individual survey responses will remain anonymous to the College of Charleston. Results will be collected and analyzed through the TechQual+ project. IT will share the results with the College community.
The survey tool asks questions in the following areas:
- Connectivity and Access
- Technology and Collaboration Services
- Support and Training
Your Feedback Matters to IT.
Based on the report of the October, 2013 TechQual+ survey at the College, IT initiated or accelerated actions to respond with improvements to infrastructure, services, and support. We’ve published our progress on the IT Blog at http://blogs.cofc.edu/it/ . You can find more information regarding last year’s TechQual+ results on the IT website at http://it.cofc.edu/ .