CofC Logo

It’s one thing to organize and analyze the vast streams of computer data that many businesses and organizations collect by the terabyte. But what does it all mean? And how can organizations use this information to improve their performance and boost their bottom line?

That’s where an expert like Chen-Huei Chou comes in. An Associate professor in the new Department of Supply Chain and Information Management in the School of Business, Chou has been teaching at the College of Charleston since 2008.

RELATED: Learn more about the Department of Supply Chain and Information Management.

Chen-Huei Chou

Chou’s academic background in computer science, information systems and business are reflected in his research. He has studied everything from abuse of the Internet in the workplace to the usefulness of state emergency management websites. He’s also adept at teaching information management concepts to students, as demonstrated by the Distinguished Teaching Award he received from the School of Business in 2013.

Fresh off a busy summer of travel, research and speaking engagements, Chou recently answered a few questions for The College Today.

Q: What is your academic background?

A: Before joining the College of Charleston, I received higher education in both Taiwan and the United States. I have an academic background in two completely different fields: one in engineering and one in business. I received a B.S. in Information and Computer Engineering from Chung Yuan Christian University, Taiwan, and a M.S. in Computer Science and Information Engineering from National Cheng Kung University, Taiwan. After working for Acer, Inc. as a senior computer engineer for two years, I came to the U.S. and received an M.B.A. from the University of Illinois at Chicago and a Ph.D. in Management Information Systems from the University of Wisconsin-Milwaukee.

Q: What are your research interests?

A: My areas of interests include Web design issues in disaster management, ontology development, data mining, text mining, knowledge management, Internet abuse detection and software testing. I’ve published, including forthcoming, 17 peer-reviewed journal articles in the past six years. Several of the manuscripts have been published in top-ranked journals. For example, I have a forthcoming paper entitled “Ontology-based Design and Evaluation of Natural Disaster Management Websites: Tools and Applications” to appear in MIS Quarterly, which is the No. 1-ranked journal in Management Information Systems.

RELATED: Read an abstract of Chou’s forthcoming research article in MIS Quarterly.

Q: What are your expectations and hopes for the new Department of Supply Chain and Information Management, and why is it an important field of study for business students?

A: More than ever before, effective supply chain management involves the collection, distribution and analysis of complex information. This evolutionary trend is occurring in many other functions of the firm as well. As such, the knowledge and skill requirements for success in business have evolved to include information management and analysis for problem solving, and the ability to use technology to execute business activities. These changes have made it very important for business students from all functional backgrounds to study information systems. Our hope and expectation is that the new Department of Supply Chain and Information Management will be the go-to area for obtaining rigorous information management training that will complement the existing programs in the School of Business and will add value to all our business students.

Q: You had a busy summer working on research projects, delivering a keynote speech and attending international conferences. Tell us about these activities?

servers-embedA: In July, I was invited to offer a keynote speech at the International Conference on Information and Knowledge Management in Bangkok, Thailand. In this speech, I shared my knowledge and experience in conducting a text mining approach for detecting Internet abuse in the workplace. As the use of the Internet in organizations continues to grow, so does Internet abuse in the workplace. Internet abuse activities by employees — such as online chatting, gaming, investing, shopping, illegal downloading, pornography and cybersex — and online crimes are inflicting severe costs on organizations in terms of productivity losses, resource wasting, security risks and legal liabilities.

This summer I also attended two international conferences to report on recent research. At the International Conference on Information Management, I presented the findings of a study co-worked with a professor in Taiwan. This study, entitled “Examination of Team Performance Predictors: A Data Mining Approach,” aims to use data mining to identify team personality traits related to team performance. We found that conscientiousness and neuroticism traits were highly ranked by three filter methods. Our findings potentially contribute to the development of human resource management academically and practically.

At the International Conference on Computational Intelligence and Applications held in Chengdu, China, I presented the topic “Functional Validation and Test Automation for Android Apps.” Android open source mobile operating systems have been used by major smartphone manufacturing companies. Its market share exceeded 80 percent in the third quarter of 2013. During the presentation, I presented proposed test cases for performing system testing, compatibility testing and automated stress testing of Android apps.

Q: Some of your work in management information systems is focused on disaster preparedness and emergency response websites. How can this research lead to improvements in these systems and benefit public safety?

HurricanhugoA: Local and state natural disaster management (NDM) websites play an important role in assisting people through various disaster stages such as general preparation, preparation for a coming/predicted disaster, disaster in progress and response, recovery, and learning and mitigation. However, such websites are complex and there is little research on standards and guidelines for developing and evaluating them. In a project co-worked with two professors at the University of Wisconsin-Milwaukee, we developed an ontology-based evaluation tool to assess the utility of NDM websites. Two main groups of stakeholders — experts who are in charge of NDM websites and potential users of such websites — contributed to the process.

The practical usefulness of our work has been demonstrated in its use to assess the online readiness of all 50 U.S. states. Our analysis of NDM websites revealed a lack of preparation by most states. This is stunning given the fact that websites have become a common channel of communication to reach the public asynchronously. Our work identified the areas of weakness for each state in the five stages of NDM. This work can be used to enhance the websites of the states and assist in prioritizing the areas that need improvement.

Re-posted from:
http://today.cofc.edu/2014/09/16/data-mining-professor-analyzes-digital-information-improve-business-practices/

The Office of Economic Analysis and the Office of Tourism Analysis  forecast that occupancy rates in Charleston will remain steady through the rest of 2014 and 2015.  Frank Hefner, Ph.D., professor of economics, and director of the Office of Economic Analysis, forecasts that occupancy rates for peninsula hotels should remain at 80.5% for the rest of 2014, and are predicted to be 80.1% in 2015.

Bing Pan, Ph.D., associate professor of hospitality and tourism management, and head of research for the Office of Tourism Analysis,  added that given the increase of 304 hotel rooms, the roomnights sold in peninsula will rise slightly in 2015. Occupancy rates for surrounding Charleston County should remain at 74.5% for the rest of 2014, and are predicted to be 74.7% in 2015.

The average daily rate for hotel rooms on the peninsula is predicted to rise slightly, from an average of $188.72 in 2014 with continued growth to $194.17 in 2015.  In surrounding Charleston County, the average daily rate is predicted to increase from $136.66 in 2014 to $143.49 in 2015.

For more information, please contact:

Bing Pan, Ph.D.
, Head of Research, Office of Tourism Analysis
Associate Professor, Department of Hospitality and Tourism Management
School of Business, College of Charleston

Work: 843-953-2025
Mobile Phone: 843-608-9188
Email: [email protected]

Managing a hostel in Ghana for NGO workers, operating the food and beverage departments at the DoubleTree by Hilton Amsterdam Centraal Station, creating sales and marketing strategies for the Brisbane Bandits of the Australia Baseball League. In today’s global marketplace, these types of internship experiences on a student’s resume are likely to get him or her noticed in the $2 trillion global tourism industry. Unfortunately, not every student is able to afford these opportunities.
Michael and Tania Cahill, parents of Isabel ’14, were inspired by their daughter’s experiential learning through the hospitality and tourism management (HTMT) program.  During the summer before Isabel’s sophomore year, she worked at a hotel in Montreal.  The following summer, she interned at a hotel in Amsterdam.

“We realize the value of those experiences and wanted to make similar opportunities available for other hospitality and tourism students who might not otherwise be able to afford it,” says Michael Cahill.

In June 2014, the couple created the Cahill HTMT International Internship Award to enable one undergraduate student annually to participate in an extraordinary internship abroad.  The Cahill gift also advances the School of Business’ mission to incorporate global learning into students’ experiences.

The first award recipient will be selected this fall by departmental faculty. Students can use the award to meet a variety of needs, such as travel, fees related to the visa process, tuition, and living expenses.

“The Cahill HTMT International Internship Award aligns with our emphasis on industry partnerships, the desire of our students to work and study internationally, and the mission of the College to foster distinctive opportunities and relationships around the world,” says Brumby McLeod, assistant professor of hospitality and tourism management.

Both Tania and Michael have “outside” perspectives on the impact of their gift.  Tania, a native of Holland and Michael, originally from Canada, see how it will influence a student’s outlook and career success in a life-changing way.

“International internships will better equip students at the College of Charleston to participate in the global economy alongside students from Europe, Asia and elsewhere,” says Cahill. “Dean Shao, Dr. Frash and Dr. McLeod have clearly focused on these initiatives as an important part of a good education and we’re glad to be a part of their vision.”

In addition to working abroad, the recipient will be encouraged to live with a local family.  A home-stay arrangement allows the student to be deeply exposed to the area’s people and lifestyles.

“Our hope is that wherever a student lands an international internship, that he or she soaks up the unique culture by meeting, socializing and living with the local population,” says Cahill.

In today’s borderless business world, international work experience is more than an added bonus on a student’s resume. It’s the differentiating factor that will be made possible for several HTMT students, thanks to the generosity and global vision of Michael and Tania Cahill.

With the finance major heading into its second year and the new supply chain and information management program beginning this fall, the number of students who are excited about job prospects in these fields is increasing.

Industry leaders like Marco Wirtz, president and CEO of Daimler Vans Manufacturing, see the value of these two programs and how investing in our students can enhance the educational experience offered at the College of Charleston and benefit our region’s high-growth economy.

In April, Daimler Vans Manufacturing LLC. created the Daimler Vans Scholars Program with a $163,000 pledge to help support highly motivated students who are preparing for careers in supply chain management or finance. Wirtz, a member of the School of Business Board of Governors, was instrumental in designing the program and advocating for Daimler’s generous commitment.

“I see the College of Charleston School of Business as a valuable source of talent to join Daimler Vans Manufacturing, particularly in the areas of supply chain management and finance,” says Wirtz.  “The faculty is closely aligned with the business community and has designed the academic programs to be rigorous and relevant to the needs of the job market.”

Rising junior, Blair Healey was inspired by Dr. Marvin Gonzales to learn more about supply chain management in a decision sciences class when he connected the power of data on driving business decisions and efficiency, especially in manufacturing environments. Healy’s experience learning about supply chain management and its importance in industry has motivated him to focus the next two years studying in the discipline.  He was selected by Joshua Davis, Ph.D., chair of the Department of Supply Chain and Information Management and associate professor, as one of two inaugural Daimler Vans Scholars.  Each recipient will receive a prestigious scholarship during their junior and senior years and will also be offered unique opportunities to meet DVM leadership and be exposed to the company.

“The Daimler Vans scholarship will lead directly to advancement in my career. It will lighten the financial burden of college and enable me to focus more whole-heartedly on my education in supply chain management,” says Healey.  “As a Daimler Vans Scholar, I also have invaluable connections into the manufacturing industry, such as Marco Wirtz, to give me more comprehensive knowledge in a competitive field.”

The NASBITE™ Certified Global Business Professional™ (CGBP™) two-day training course will be offered through the Global Business Resource Center on Friday, September 26 and Saturday, September 27 from 8:00 a.m. to 5:00 p.m. each day.  The course serves as a preparation for those who want to take the national certification exam during the upcoming exam window of December 1 – 23, 2014.

Course content covers each of the four knowledge domains tested in the national exam: global business management, global marketing, global supply chain management and international trade finance. All classes will be taught by the College’s own CGBP-certified and NASBITE-certified faculty members.

The two-day course will be held at the College of Charleston School of Business, 5 Liberty St, in the Tate Center, Room 202.

The cost for the two, full-day course is $395.  Each half day is $125.  College of Charleston alumni and members of the Global Business Resource Center partner organizations receive a discounted price of $295 for both days and $75 for each half-day session.

Contact Mary Katharine Bowen at [email protected], 843.953.6621, to inquire about the program and certification and register for the course.

The Business Research Guide (BRG) has named the College of Charleston School of Business one of the top 30 business schools in the U.S. for study business abroad.

The School of Business is ranked number 15 on the list following a survey of global business and study abroad programs at prominent universities, and ahead of many prestigious business schools at the University of Michigan, Columbia University, University of Notre Dame, and other universities.

According to BRG, schools were selected based on, “commitment to excellence in international business education, their variety of study abroad options for full and part-time students, and their focus on global exchange with educational institutions across the globe.”

BRG wrote that the School of Business “encourages students to participate in a number of study abroad programs ranging from short-term to long-term study”. The publication also notes that scholarships are frequently given to students for international travel and winter and spring semester trips

Alan T. Shao, Dean, College of Charleston School of Business

Alan T. Shao, Dean, College of Charleston School of Business

“To effectively educate our students, we need to show them that the world is our market, not just the United States. Since the U.S. makes up less than 5% of the world’s population, we want our business students to go see, experience and study different economies and cultures,” says Alan T. Shao, dean of the School of Business.  “With Charleston’s emergence on the world stage, we are also serving the economic needs of our region.”

Last year, the College of Charleston School of Business sent 289 students abroad including all international business students, global logistic students and MBA students.

Rob Hare, a rising junior at the College of Charleston recently took advantage of the program.

“I first learned of the the study abroad opportunity in Panama a few days after writing a paper on the impact the Panama Canal expansion project could have on the Port of Charleston,” says Hare. “I saw a flyer advertising the study abroad program and thought it would be a great way to see first hand the scope of the project and its potential impact. This program provided opportunities to make connections with industry professionals in Panama as well as a forge bonds with fellow students and professors.”

Students are not the only ones taking advantage of the study abroad program. Last year, nine faculty members in the School of Business taught courses overseas.

About the School of Business
College of Charleston’s School of Business offers seven undergraduate majors and several interdisciplinary concentrations, an honors program in business, an M.S. in Accountancy and an MBA.  Approximately 2000 undergraduate and graduate students attend from as far away as China, Germany and Brazil. The faculty has research expertise in areas such as global logistics, hospitality and tourism, political economics, financial investment, bankruptcy, business intelligence, real estate, and sustainable business practices. Visit http://sb.cofc.edu/to learn more about our students’ achievements, undergraduate and graduate programs, faculty and Centers of Excellence.

About the College
The College of Charleston is a public liberal arts and sciences university located in the heart
of historic Charleston, South Carolina. Founded in 1770, the College is among the nation’s top
universities for quality education, student life and affordability. With more than 11,000 students,
the College of Charleston offers the distinctive combination of a beautiful and historic campus,
modern facilities and cutting-edge programs.

 

Dr. Elaine Worzala, director, Carter Real Estate Center

Dr. Elaine Worzala, director, Carter Real Estate Center

The Society of Industrial and Office Realtors featured an article written by Elaine Worzala, director of the Carter Real Estate Center and professor of real estate, and her former student, James Stanton ’14, on the importance of including real estate education at the undergraduate level.  The College of Charleston School of Business is one of only a handful of universities in the U.S. to offer an undergraduate minor in real estate.

The article, The Four R’s: Reading, Riting, Rithmatic, and Real Estate, was featured in the Society’s Summer 2014 edition.

 

 

If you didn’t know Brett Weyman and struck up a conversation with him, it wouldn’t be long before you thought to yourself, Is this guy for real?

Weyman football

You might think he’s exaggerating when he tells you he was one of the top college quarterback recruits in the nation coming out of high school in 2002. You might cast a suspicious eye when he talks about the months he spent living on the beach in Nicaragua, surfing giant waves and gorging on fresh-caught lobster. When he mentions the multimillion-dollar real estate portfolio of historic Charleston properties he amassed in his twenties, you might have to mask a snicker. Surely he’s pulling your leg when he recounts the three years he spent steering an ambitious business venture in West Africa’s challenging yet promising emerging economy.

But it’s all true. At 31, Weyman has already lived a fascinating and adventure-filled life. And as a nontraditional student in the College’s School of Business, he couldn’t be happier.

Born in Atlanta and raised in Charleston, Weyman excelled at sports and academics at Avon Old Farms boarding school in Connecticut and later at Fork Union Military Academy in Virginia. He was offered a scholarship at Louisiana Tech, where he redshirted before transferring to the University of Tennessee – a move that required him to sit out a year. While he sat, bigger-name recruits arrived. By the time he got onto the field, he was no longer The Man.

“I never found my way onto the field as a quarterback,” he says. “It was very emotional. I sacrificed everything for football.”

Around that time, Weyman received an offer from a friend’s father to oversee the rebuilding of apartments in Mississippi that had been decimated by Hurricane Katrina. The money was good, so Weyman packed his bags and left college in 2006.

Eight months later, after an insurance settlement that was to have bankrolled the project failed to materialize, Weyman moved back to Charleston. He studied his family’s business, and over the next couple of years built a real estate portfolio valued at nearly $5 million.

Weyman surfing in Nicaragua.

When the recession hit, he packed his bags again.

Weyman and a former Tennessee teammate headed for Central America for “an extended period of reflection.” They surfed and tossed around business ideas. Another friend suggested they start a trucking business – in Mali, West Africa. Never mind that they’d never been to Africa or knew nothing about trucking. Off they went.

In Bamako, Mali, they found grinding poverty, political corruption and an economy built upon informal payments and favors, as well as a growing presence of Al-Qaeda–linked militants. Despite regular threats to his life and safety – he was assaulted and jailed multiple times – Weyman was not deterred. In fact, he immersed himself into society. Eventually transcending cultural barriers, he became an official trade and commerce attaché to a powerful Malian senator. His job involved forging deals between the local government and foreign businesses to build housing and other infrastructure.

Bret-Weyman-embed

Eventually, the extremists’ threats grew too great, and, following a government coup, Weyman’s local contacts turned their attention from business to survival. So, in March 2012, as Arab Spring uprisings in neighboring countries further destabilized Mali, Weyman headed back to the safety of Charleston.

He’s been at the College for two years, majoring in finance with a minor in real estate. He raves about his professors and the caliber of professionals and guest speakers associated with the business school. He’s had many aha moments when class lectures have shed light on a political topic or business concept that he encountered firsthand in the real world.

“Right now I’m filling in the gaps with my experiences in business,” he says. “My focus is trying to leverage those past experiences for what comes next.”

And, knowing Weyman, whatever comes next is sure to be … well, pretty unbelievable.

This article originally appeared in the summer 2014 issue of College of Charleston Magazine.

 

The College of Charleston School of Business is adding a new department in Supply Chain and Information Management to better align our academic programs, students, and faculty with the growing business community needs in our region. The minor in global logistics and transportation that has been in existence for over 25 years will be part of the broader focus of programs in the new department.

The department of Supply Chain and Information Management, one of six academic departments serving approximately 2,000 students in the School of Business, is chaired by Joshua Davis, Ph.D. and associate professor, and brings together faculty with engineering, process management, information management, procurement, computer science, and logistics/transportation backgrounds. All supply chain and information management faculty have industry-related experience.

Alan T. Shao, Dean of the School of Business

Alan T. Shao, Dean of the School of Business

“Our plan with the new department is to advance economic development in South Carolina by providing workforce talent that meets industry needs in manufacturing, manufacturers, suppliers, and service-providers needs in improved supply chain operations, information management and end-customer service,” says Dean Alan T. Shao.

RELATED:Learn more about the annual Supply Chain Summit.

In addition, the School of Business is consolidating its existing departments of Marketing and Management to improve efficiencies and open new opportunities for students in internships and job placement. Marketing and management will now offer the business administration, marketing and international business majors, and the global trade, entrepreneurship, and leadership, change and social responsibility minors.

RELATED: Learn about the new management/entrepreneurship course for fall 2014.

Lastly, the former department of Economics and Finance is split into individual departments to encourage more faculty autonomy and focus on scholarly work. The Initiative for Public Choice and Market Process will be part of the department of Economics, and the real estate minor and the School of Business Investment Program are aligned with the department of Finance.

“By separating the departments, students are guaranteed an adviser in their field, which will help them with class selection, internships, jobs and graduate schools,” explains Jocelyn Evans, professor and chair of the finance department. “We’ll also be able to further customize our curriculum, which will be a benefit to students.”

 

 

 

 

The School of Business gives a warm welcome to College of Charleston’s 22nd President, Glenn McConnell, who begins his tenure today at his alma mater.

McConnell earned a bachelor’s degree in political science from the College of Charleston in 1969, and went on to earn a Juris Doctorate from the University of South Carolina School of Law and was admitted to the South Carolina Bar that same year.

McConnell also joins the faculty in the School of Business as part of his term as president.

 

College of Charleston President Glenn McConnell '69 at 2014 South Carolina Supply Chain Summit in April.

College of Charleston President Glenn McConnell ’69 at 2014 South Carolina Supply Chain Summit in April.

“President McConnell will be a great asset to the College as his legacy and track record in the South Carolina Senate indicate,” says Alan T. Shao, dean of the School of Business. “We all look forward to his leadership and vision for the College as he builds relationships with the students, faculty, staff, alumni, and business community.”

McConnell, who had been a member of the South Carolina Senate for more than 30 years, most recently served as the 89th Lieutenant Governor of South Carolina. During his legislative career, McConnell earned a reputation as a skilled parliamentarian and mediator able to forge political compromises between opposing sides and bring people together.

More: Lt. Gov. Glenn McConnell is 22nd President of College of Charleston.