The basic overview is that access to grades, financial aid, etc will not be available from Dec 21st – Dec 25th. Grades will be posted in MyCharleston on Dec 17th.
We apologize for any inconvenience this may cause but this is the only time in the school year that we have this much time in which classes are not going on to be able to upgrade the system.
From: IT Outage Notification
Sent: Friday, December 09, 2011 2:11 PM
To: Administrative Information; Enrolled Students
Subject: Scheduled Outages During the Holiday Period for MyCharleston and Battery Systems
The BATTERY Production environment will be unavailable on Wednesday, December 21, 2011 starting at 11:00 p.m. until Sunday, December 25, 2011 at 9:00 a.m. for a system upgrade. Note these times are approximate at this time and the duration may be shorter. Notification will be sent when BATTERY Production is available.
The ODS and Cognos will be unavailable beginning December 21, 2011 at 9:30 p.m. until midnight, January 2, 2012, for an important application upgrade. Please make accommodations to cancel any scheduled reports (or modify the schedule accordingly) and any business processes using Cognos that may normally take place during that time period.
The following applications will not be available during the BATTERY Production outage December 21st - December 25th. :
- My Charleston Portal
- Banner Finance, HR/PY, Admissions, AR, Financial Aid and Student
- Banner Self Service Finance, Employee, and Academic Services, Financial Aid
- Banner Enrollment Management
- WorkFlow – POSM
- Banner ePrint
- OAKS (D2L)
- Resource 25
- Touchnet access to Banner
- Explorance (Faculty Course Evaluations)
Thank you very much for your cooperation during this maintenance.
If you have any questions or need further assistance please contact the Helpdesk.
953-3375 Option #3