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Windows XP Update

By Monica Lavin
Posted on 15 April 2014 | 7:30 am

Still running Windows XP? If so, your computer will not be able to access the College Network due to a security risk. Please contact Helpdesk@cofc.edu to learn how you can restore your access.

Windows XP ‘Sunset’ Facts

  • IT began the transition to Windows 7 starting in January 2012.
  • Since January 2012, IT has upgraded roughly 2500 to Windows 7.
  • IT took numerous steps to communicate the Windows XP ‘sunset’ to users who were still running Windows XP on the College Network. Each action performed by IT below published a reminder about the detailed transition from Windows XP to Windows 7. Many actions below were repeated in an effort to reach all Windows XP users.
    • Updated Windows XP users’ login screen
    • Changed the computer’s desktop
    • Redirect all web browser homepage to the Windows XP announcement
    • Targeted email reminders
    • Published reminders not the IT blog and Administrative Information
  • Today approximately 99.98% of College Windows XP computers have been upgraded to Windows 7, or have been replaced with Windows 7 computers as part of the Computer Replacement Program.
  • On April 8, 2014, Microsoft and the College of Charleston officially ended all support and security patch distribution for all versions of Windows XP.
  • On April 9, 2014, IT removed 63 Windows XP computers from the College network to protect the integrity of the network and to maintain reliable network services to the entire College community that depends on it.

Windows XP Background Information

On April 8, 2014, Microsoft and the College of Charleston officially ended all support and security patch distribution for all versions of Windows XP and any older operating systems such as Windows 2000.  In addition, there are no longer any new security updates or support for any of these products. As a result, Windows XP is a significant security and business risk to the College since the computer will be far more prone to malware of all kinds.

Frequently Asked Questions

For a list of frequently asked questions related to the transition from Windows XP to Windows 7, please visit http://it.cofc.edu/computing/software/windows-7/faq.php.

April 2014 IT Newsletter

By Monica Lavin
Posted on 9 April 2014 | 7:35 am

View the full newsletter at: IT April 2014 Newsletter

Topics for this month include:

  • OAKS Upgrade
  • Windows XP Reminder
  • WordCamp Announcement
  • IT Strategic Advisory Planning Committee Progress
  • Google Search Appliance Upgrade
  • Classroom Software Requests

Below is a quick preview. (Click the image to view full newsletter)

April IT Newsletter Image

Windows XP – End of Life Reminder

By Monica Lavin
Posted on 26 March 2014 | 8:00 am

On April 8, 2014, Microsoft and the College of Charleston will officially end all support and security patch distribution for all versions of Windows XP and any older operating systems such as Windows 2000.  After April 8, 2014, there will no longer be any new security updates or support for any of these products. As a result, running Windows XP will become a significant security and business risk to the College since the computer will be far more prone to malware of all kinds.

Given the significant risks associated with Windows XP, the College must take very strong measures to mitigate those risks.  After April 8, 2014, IT will remove Windows XP computers from the College network to protect the integrity of the network and to maintain reliable network services to the entire College community that depends on it. Once network access has been removed, users will not be able to log into the Windows XP computers. These computers will be unusable and remain so until an IT technician can schedule and perform your upgrade which may take a week or more.

Please upgrade to Windows 7. The College has an enterprise license for Windows 7. You can schedule an IT Support technician to perform the no-cost upgrade for you on-site. To schedule a technician to assist you, please contact the Helpdesk at 953-3375 or Helpdesk@cofc.edu. Please have the computer name ready (Click Start > Right Click My Computer > Click Properties > Click the Computer Name Tab).

IT began the transition to Windows 7 starting in January 2012. Since that time, we have completed 2,474 upgrades to Windows 7.  Today approximately 92% of College Windows XP computers have been upgraded to Windows 7, or have been replaced with Windows 7 computers as part of the Computer Replacement Program.

Getting Started

Upgrade to Windows 7

The College has an enterprise license for Windows 7. You can schedule an IT Support technician to perform the upgrade for you on-site. To schedule a technician to assist you, please contact the Helpdesk at 953-3375 or HelpDesk@cofc.edu. Please have the computer name ready (Click Start > Right Click My Computer > Click Properties > Click the Computer Name Tab).

Please note: Windows 7 will already be installed if you are purchasing a new computer or your computer is slated to be replaced by IT.

Access Tutorials

Microsoft has created video tutorials. You can access these tutorials at http://it.cofc.edu/computing/software/windows-7/. You can also contact Helpdesk@cofc.edu with any questions.

Windows 7 FAQ

Why do I need to upgrade my operating system from Windows XP to Windows 7?

Microsoft and the College of Charleston will be discontinuing support for Windows XP on April 8, 2014, after which time they will not be releasing new security updates or any upgrades. As a result, running Windows XP will become a significant security and business risk to the College since your computer will be far more prone to malware of all kinds.

What steps has IT taken to upgrade the College to Windows 7?

There are several approaches being taken to facilitate the transition to Windows 7.

  • As new Windows computers are procured, they are being imaged and deployed with the Windows 7 operating system.
  • As computers are repaired by IT Support Services, the technicians work with the individual users to upgrade their computers to the new operating system.
  • Users with computers running Windows XP, which were purchased with a Windows 7 license, have already been upgraded by IT Support Services.
  • Computers in classrooms and labs were upgraded to Windows 7 during the summer of 2013.

What versions of Windows 7 does IT support?

IT offers full support for Windows 7 Enterprise, Professional, Ultimate both 32 and 64 bit version, and limited support for Windows 7 Home.

Will my software and other devices connected to my computer work properly?

IT recommends that you check with the manufacturer of your device (printer, scanner, webcam, etc.) to ensure its compatibility with Windows 7. Microsoft provides a good starting point to check compatibility at http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/Home. If your devices are not compatible, you will be responsible for purchasing compatible equipment and/or software.

See more FAQs at http://it.cofc.edu/computing/software/windows-7/faq.php

March 2014 IT Newsletter

By Monica Lavin
Posted on 20 March 2014 | 8:00 am

View the full newsletter at: IT March 2014 Newsletter.

Topics for this month include:

  • OAKS Upgrade
  • Classroom Support Update
  • Automated Workflow Forms
  • OAKS and Chrome Compatibility Issue
  • Windows XP End of Life Reminder

Below is a quick preview. (Click the image to view full newsletter)

March IT Newsletter Preview

February 2014 IT Newsletter

By Monica Lavin
Posted on 6 February 2014 | 11:53 am

View the full newsletter at: IT February 2014 Newsletter.

Topics for this month include:

  • Cascade Server Maintenance
  • IT Strategic Planning Initiatives
  • IT Open Forum
  • Kaltura Media Service
  • Windows XP End of Life
  • Update with Spam Filter Upgrade

Below is a quick preview. (Click to see full newsletter)

 

Newsletter Preview

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