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Archives For planned outage

Date: Tuesday, June 13

Time: 12:00pm until 5:00pm

Overview: IT will be performing an infrastructure upgrade that will require an outage of Degree Works during the upgrade process.

 

ADDITIONAL INFORMATION: IT publishes all scheduled maintenance on the IT blog at http://blogs.cofc.edu/it/. We encourage you to check this site often to be aware of scheduled preventative maintenance. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.

Thank you for your cooperation.

Scheduled Maintenance – Wednesday July 10

By Monica Lavin
Posted on 9 July 2013 | 4:59 pm

TestLuminis will be unavailable from 7:30 am to 9:00 am on Wednesday, July 10, 2013 for system maintenance.

Thank you very much for your cooperation during this planned system maintenance.

If you have any questions or need further assistance please contact the Helpdesk.

helpdesk@cofc.edu

953-3375 Option #3

DegreeWorks will be down for a planned upgrade starting Friday, October 12th through Monday, October 15th.  This upgrade requires that the application be unavailable for an extended period of time starting at 8 a.m. on Friday, October 12th.  Once the upgrade is complete the link will again be available in MyCharleston.  Thank you for your cooperation during this very important upgrade.

If you need further assistance, please contact

Helpdesk@cofc.edu

843-953-3375 option 3

The following applications will have an interruption (less than 1 hour but could be longer) to normal services on Sunday, June 10, 2012 sometime between 7:00 a.m. and 4:00 p.m. for planned system maintenance:

MyCharleston, Banner Finance, Banner HR/PY, Admissions, AR, Financial Aid, Student, Banner Self Service Finance, Employee, Financial Aid and Academic Services, Banner Relationship Management (BRM), BDMS,  POSM, DegreeWorks, StarRez, WorkFlow, Touchnet, Academy1, Echo360, Explorance, and Axiom

If you are using these applications on Sunday, please save your work frequently to minimize inconvenience. Thank you very much for your cooperation during this planned system maintenance.

If you have any questions or need further assistance please contact the Helpdesk.

helpdesk@cofc.edu

953-3375 Option #3

OAKS Planned System Maintenance on May 10

By Monica Lavin
Posted on 1 May 2012 | 2:41 pm

OAKS will have an interruption to normal services on Thursday May 10, 2012 starting at 8 am for planned system maintenance. We expect the system to be unavailable most of the day.

Please plan to not use OAKS during this time period. We will send another notification when the system maintenance is complete.

Thank you very much for your cooperation during this planned system maintenance.

If you have any questions or need further assistance please contact the Helpdesk.

helpdesk@cofc.edu

953-3375 Option #3

Outage Notification for Monday, December 19

By Monica Lavin
Posted on 13 December 2011 | 12:16 pm

Network Engineering will be upgrading hardware that connects the J.C. Long Building , Liberty Street Fresh Food Company, and 284 King to the Campus network on Monday, December 19th, 2011 between 5:00 PM and 10:00 PM. During this time wired and wireless network connectivity will be intermittent.

 

Thank you in advance for your cooperation as we continue to upgrade service. If you have any questions or concerns please contact Helpdesk@cofc.edu.

 

Network Engineering

The BATTERY Production environment will be unavailable on Wednesday, December  21, 2011 starting at 11:00 p.m. until Sunday, December 25, 2011 at 9:00 a.m. for a system upgrade. Note these times are approximate at this time and the duration may be shorter.  Notification will be sent when BATTERY Production is available.

The ODS and Cognos will be unavailable beginning December 21, 2011 at 9:30 p.m. until midnight, January 2, 2012, for an important application upgrade. Please make accommodations to cancel any scheduled reports (or modify the schedule accordingly) and any business processes using Cognos that may normally take place during that time period.

The following applications will not be available during the BATTERY Production outage December 21st  – December 25th. :

–       My Charleston Portal

–       Banner Finance, HR/PY, Admissions, AR, Financial Aid and Student

–       Banner Self Service Finance, Employee, and Academic Services, Financial Aid

–       BDMS

–       Banner Enrollment Management

–       DegreeWorks

–       WorkFlow – POSM

–       StarRez

–       UC4

–       Banner ePrint

–       eProcurement

–       eVisions

–       Axiom

–       Resource 25

–       Touchnet access to Banner

–       GradesFirst

–       MapleTA

–       MapWorks

Thank you very much for your cooperation during this maintenance.

If you have any questions or need further assistance please contact the Helpdesk.

helpdesk@cofc.edu

953-3375 Option #3

IT outage for Sunday Sept. 11

By Monica Lavin
Posted on 9 September 2011 | 1:37 pm

The following applications will have an interruption (less than 1 hour but could be longer) to normal services on Sunday, September 11, 2011 sometime between 7:00 a.m. and 4:00 p.m. for planned system maintenance:

MyCharleston, Banner INB, Banner SSB, Cognos, eProcurement, Touchnet, Resource 25

If you are using these applications on Sunday, please save your work frequently to minimize inconvenience. Thank you very much for your cooperation during this planned system maintenance.

If you have any questions or need further assistance please contact the Helpdesk.

helpdesk@cofc.edu

953-3375 Option #3

Planned Systems Outage for June 12, 2011

By Monica Lavin
Posted on 9 June 2011 | 5:00 pm

The following applications will have intermittent interruptions to normal services on Sunday, June 12, 2011 starting at 7:00 a.m. until 12:00 p.m. for planned system maintenance.

Touchnet

Workflow

Enrollment Management

Luminis

BDMS will be completely unavailable from 7:00 a.m. until 2:00 p.m.

Thank you very much for your cooperation during this planned system outage.

Please e-mail the Helpdesk at Helpdesk@cofc.edu if you have any questions.

LightRail and Internet 2 Outage this Weekend

By Monica Lavin
Posted on 12 May 2011 | 4:36 pm

MUSC is planning maintenance that will affect the College for the South Carolina LightRail network and Internet 2 connections from 7:00 PM Saturday 5/15/11 until 7:00 am Sunday 5/16/11. During this time the College will not have access to Internet 2 and LightRail.  Users may have difficulty accessing SOX, MUSC, Clemson, & USC sites during this outage as changes are made to MUSC’s Data Center.

MUSC will try to minimize the impact the as much as possible. Thank you very much for your cooperation during this planned system maintenance.

http://www.musc.edu/broadcast/show/24059

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