Category: Uncategorized

College Hosted Web Services Disruption

The College of Charleston experienced a brief unscheduled disruption in service for several College hosted websites and applications.  Information Technology is aware of and is actively investigating the situation.  All service has been restored. We apologize for any inconvenience and thank you for your cooperation during this time. If you should have questions, please contact…Continue Reading College Hosted Web Services Disruption

Emergency Server Maintenance

SERVICE: Emergency Server Maintenance IMPACT: File servers and application servers may experience brief outages during the maintenance window. Please save your work frequently. DATE: Tuesday, April 12th, 2016 TIME: 10:00 PM – 11:00 PM OVERVIEW: On Tuesday, April 12th, 2016, at 10:00 PM through 11:00 PM Server Support will perform emergency maintenance to internal network…Continue Reading Emergency Server Maintenance

Routine Application Maintenance

SERVICE: Routine Application Maintenance IMPACT: IT will be performing routine maintenance on the applications listed below.  These applications may experience a brief service disruption during this maintenance window. DATE: Sunday, April 10th. TIME: 7:00AM until 4:00PM OVERVIEW: IT will be performing preventative maintenance on College applications during the routine second Sunday maintenance window. The applications…Continue Reading Routine Application Maintenance

Banner Upgrade

SERVICE: Banner Upgrade DATE: Saturday, April 2 and Sunday, April 3 TIME: 6:00pm on April 2 until 12:00pm on April 3 for all services listed except Banner INB which will be unavailable from 6:00pm on April 2 until 6:00pm on April 3. OVERVIEW: IT will be performing a Banner upgrade of the General, Student, and…Continue Reading Banner Upgrade

Emergency Network Maintenance

SERVICE: Emergency Network Maintenance IMPACT: Internet and network access will be intermittent during the maintenance window. DATE: Friday, April 1st, 2016 TIME: 10:30 PM – 12:30 AM (Saturday, April 2nd, 2016) OVERVIEW: On, Friday, April 1st, 2016, at 10:30 PM through 12:30 AM on April 2nd, 2016, Network Engineering will perform emergency maintenance to internal…Continue Reading Emergency Network Maintenance

Network Maintenance Notification

Subject:  Internet Connectivity Maintenance Audience: Students: Enrolled: Spring, Administrative Information   SERVICE: Network and Internet Connectivity Maintenance  IMPACT: Wired and Wireless Internet connectivity will be unavailable during this maintenance window. DATE: Sunday, March 6, 2016 TIME: 7:00 PM – 11:00 PM   OVERVIEW: On Sunday, March 6th, 2016, at 7:00 PM through 11:00 PM, Network…Continue Reading Network Maintenance Notification

Wireless Maintenance Campus Notification

SERVICE:  Wireless Maintenance IMPACT: The wireless network cofc-secure will be available intermittently during the service interval. DATES: Sunday, March 6, 2016 from 5:00AM to 9:00AM OVERVIEW: A patch is being applied to the authentication servers for wireless access to cofc-secure. Patching of the authentication servers for cofc-secure. Users may have difficulty establishing new connections to cofc-secure during…Continue Reading Wireless Maintenance Campus Notification

Workflow and Web Form Service Disruption

The College of Charleston’s Workflow system is experiencing an unscheduled disruption in service. This affects the ability to submit most of the web forms from MyCharleston > My Forms and prevents approval of Workflow items.  Information Technology is aware of the situation and working to restore service. We apologize for any inconvenience and thank you…Continue Reading Workflow and Web Form Service Disruption

MyCharleston Maintenance

SERVICE: MyCharleston Maintenance IMPACT: The MyCharleston portal will be unavailable during this maintenance window. DATE: Tuesday, February 23, 2016 TIME: 11:00 PM – 11:30 PM OVERVIEW: On Tuesday, February 23, 2016, at 11:00 PM through 11:30 PM, Information Technology will be updating MyCharleston in response to an unanticipated need.  Access to the MyCharleston portal will…Continue Reading MyCharleston Maintenance