Category: Uncategorized

Now Live: The Information Technology Help Portal has a New Look

[Now Live] The Information Technology help portal ( has a new look! The site lists the ways to reach the IT Service Desk for assistance; has informative sliders that highlight new projects and services available; has a quick links section to key websites and knowledge base articles on common topics; and has featured videos and…Continue Reading Now Live: The Information Technology Help Portal has a New Look

LinkedIn Learning Now Available to Faculty and Staff

LinkedIn Learning, an online educational platform, is now available to all College of Charleston faculty and staff. LinkedIn Learning can help you discover and develop technology, business, and creative skills through expert-led course videos on hundreds of topics – all on your own schedule. Accessing LinkedIn Learning Faculty and staff can access LinkedIn Learning by logging into Absorb ( with…Continue Reading LinkedIn Learning Now Available to Faculty and Staff

IT Service Desk Limited Walk-Up Schedule

Beginning Monday, March 30, 2020, the IT Service Desk Bell 525 walk-up location will be operating on a limited schedule of 10:00 a.m. to 2:00 p.m. Monday through Friday. Support via telephone, email and chat will remain on a regular schedule of 7:30 a.m. to 10:00 p.m. Monday through Friday and 2:00 p.m. to 10:00…Continue Reading IT Service Desk Limited Walk-Up Schedule

Online Workshops Offered for Students – Accessing and Using VoiceThread

Student Instructional Technology Services is offering a series of online workshops for students who would like to become more familiar with Accessing and Using VoiceThread. VoiceThread is a web-based content delivery application that allows students to assemble and narrate media-rich presentations that can be shared with professors, classmates, and others. What sets VoiceThread apart from other online…Continue Reading Online Workshops Offered for Students – Accessing and Using VoiceThread

Request a Technology Training

[Faculty and Staff] Do employees in your department need help learning a specific technology application like Microsoft Teams, Forms, Planner, or OneDrive? Information Technology training staff can come to you! You can request a technology training for your entire office or department on our training page. Visit and click ‘Request a Training’….Continue Reading Request a Technology Training

Teams Training Resources Available

Did you miss our Teams trainings last month? No worries, learning resources are still available to you! Visit our training site ( for a Microsoft Teams Quick Start Guide that will help you learn the basics. You can also contact our training coordinator ( to schedule a Teams training for your office or department, check…Continue Reading Teams Training Resources Available

NEW Teams Trainings Available

[Training] New classes added due to popular demand! Learn both the basic and advanced functions of Microsoft Teams in our upcoming trainings. Intro to Teams June 24 1-2 p.m. Bell 519 Advanced Teams June 24 2:30-3:30 p.m. Bell 519 Webinar Wednesday: Advanced Teams June 26 9-10 a.m. RSVP to for link….Continue Reading NEW Teams Trainings Available

Microsoft Teams Trainings Offered

Learn the basics of Microsoft Teams, an Office 365 application, and find out how it can help improve collaboration and communication within your office or department at the College of Charleston. Introduction to Teams June 11, 10:30-11:30 a.m., Bell 519 (space is limited) Webinar Wednesday June 12, 9:00-10:00 a.m., RSVP for link Introduction to Teams…Continue Reading Microsoft Teams Trainings Offered

Windows 10 Upgrade Now Available

The Division of Information Technology needs your help transitioning all College-owned desktop and laptop computers to Windows 10 by June 2019, in order to comply with Microsoft’s phase out of Windows 7 support. All classroom, lab, and student-area computers have already been upgraded to Windows 10. In addition, all new computers purchased and any computers reimaged are being loaded…Continue Reading Windows 10 Upgrade Now Available