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REMINDER: Join the Division of Information Technology for a Town Hall Meeting on Thursday, October 25 from 2:30 to 3:30 p.m. in the Beatty Center Wells Fargo Auditorium. We will discuss new projects and upcoming initiatives. The IT Leadership Team will be present to answer questions and respond to feedback. Open to faculty, staff, and students.
Did you know that October is National Cybersecurity Awareness Month? We often give advice for staying safe online while at work. However, many best practices can be (and should be) applied at home too. Here are a few tips for protecting your household against cyber threats:
– Make sure your computer has the latest security software, web browser and operating system installed. This is the best defense against viruses and malware. Your cell phone and tablet should be kept up to date as well.
– Smart appliances and connected devices, such as thermostats and security cameras, should also be kept up to date with the latest security software. Without it, these helpful items could pose a risk for hackers accessing your network and information.
– Think before posting about yourself and others on social media networks and websites. Consider what a post reveals, who might see it and how it might affect you and others now and in the future.
Stay tuned all month as we share important information from the National Cyber Security Alliance. Are you #CyberAware? Learn more at https://staysafeonline.org/
[Faculty/Staff] If you have not been able to leave your office computer connected to the network and logged off one night this week, please do so when leaving campus for the evening today.
Tonight, Friday, September 28 beginning at 10 p.m. our Operating Systems Team will continue the migration of office computers from Kaspersky to our new enterprise solution for antivirus protection, SentinelOne. The installation of SentinelOne will cause your computer to reboot (please make sure all work is saved).
To ensure that the installations can be made to your office computer, please save all work, log off, and leave it powered on, when leaving campus for the evening. In addition, if your office computer is a laptop, please make sure to leave it physically connected to the network with an Ethernet cable.
If you have questions or concerns, you can reach the Helpdesk by phone at 843-953-3375 or through the portal at http://help.cofc.edu.
Service: Faculty/Staff People Web Server Upgrade
Date: Monday, November 7, 2016
Time: 9:00 a.m. until 1:00 p.m.
Overview: IT will be performing an upgrade of the Faculty/Staff People Web Server that hosts faculty and staff individual web sites. These individual web sites will not be accessible during the upgrade process. The benefits of the upgrade include better administration and improved security.
IMPACT: IT will be performing routine maintenance on the applications listed below. These applications may experience a brief service disruption during this maintenance window.
DATE: Sunday, June 12th.
TIME: 12:00AM until 12:00PM
- R25
- CougarCard
- Parking Services
- OAKS
- NetCommunity
- Raisers Edge
- CMI
- VisionCAD
- VisionRMS
- Ruffalo Cody
- Titanium
- LabStats
- Visix
- LPT1
- Sharepoint
ADDITIONAL INFORMATION: IT publishes all scheduled maintenance on the IT blog at http://blogs.cofc.edu/it/. We encourage you to check this site often to be aware of scheduled preventative maintenance. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.
SERVICE: Network and Internet Connectivity Maintenance
IMPACT: Wired and Wireless Internet connectivity will be intermittent during this maintenance window.
DATE: Monday, May 30, 2016
TIME: 6:00 PM – 6:30 PM
OVERVIEW: On Monday, May 30th, 2016, at 6:00 PM through 6:30 PM, Network Engineering will upgrade equipment that connects the campus network to the Internet. Wired and Wireless Internet connectivity will be intermittent during this maintenance window. Internal network connectivity will not be affected.
ADDITIONAL INFORMATION: IT publishes all scheduled maintenance on the IT blog at http://blogs.cofc.edu/it/. We encourage you to check this site often to be aware of scheduled preventative maintenance. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.
SERVICE: Internal and External VPN
IMPACT: Internal and External VPN Access will be unavailable throughout the identified maintenance window.
DATE: Tuesday, May 10th, 2016
TIME: 12:00PM to 1:00PM
OVERVIEW: On Tuesday, May 10th from 12:00 PM until 1:00 PM, Network Engineering will upgrade equipment that supports the internal and external VPN. During this time, internal and external VPN access will be unavailable. Once upgraded, clients will be prompted to upgrade their VPN client and/or host checker software upon connecting to the VPN.
ADDITIONAL INFORMATION: For more information about remote connections off campus, please visit http://it.cofc.edu/network/remote/. IT publishes all scheduled maintenance on the IT blog at http://blogs.cofc.edu/it/. We encourage you to check this site often to be aware of scheduled preventative maintenance. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing helpdesk@cofc.edu.
Thank you for your patience as we continue to upgrade service.
The following systems will undergo emergency maintenance tonight between 11pm and midnight for security updates. Access to these systems will be intermittent while maintenance is being performed.
Degree Works
SGA Elections, Faculty & Staff Balloting Systems
Student Housing and Dining Portal
INB
MyCharleston
Oaks
Self Service Banner
Webforms
Workflow
We apologize for any inconvenience and thank you for your cooperation during this time. If you should have questions, please contact the IT Helpdesk at 953-3375 or helpdesk@cofc.edu.
The College of Charleston experienced a brief unscheduled disruption in service for several College hosted websites and applications. Information Technology is aware of and is actively investigating the situation. All service has been restored.
We apologize for any inconvenience and thank you for your cooperation during this time. If you should have questions, please contact the IT Helpdesk at 953-3375 or helpdesk@cofc.edu.