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Workshops for Learning Remotely Tools

By drinkuthkh
Posted on 24 April 2020 | 1:49 pm

Student Instructional Technology Services is here to help students during final exam week who might need last minute assistance with the various learning remotely tools available at the College or to those students who would like to become more familiar with these tools before the summer semester begins. Workshops will cover topics such as Installing Office 365 Applications, Using Zoom Video Conferencing, Introduction to OAKS, Using VoiceThread, and Setting Up the D2L Pulse Application.

It’s simple to virtually attend! Interested students should select the link to join the workshop via Zoom at the date/time it is being offered. No RSVP is needed.

Contact Student Instructional Technology Services at knoxky@cofc.edu with questions. 

Workshops for Learning Remotely Tools

April Sessions:

Monday, April 27

Installing and Using Office 365 Apps (11:00 am) – https://cofc.zoom.us/j/5578665292

Introduction to OAKS (12:00 pm) – https://cofc.zoom.us/j/5578665292

Accessing and Using VoiceThread (1:00 pm) – https://cofc.zoom.us/j/5578665292

Using Zoom to Organize a Study Group (2:00 pm) – https://cofc.zoom.us/j/5578665292

Tuesday, April 28

Installing and Using Office 365 Apps (11:00 am) – https://cofc.zoom.us/j/5578665292

Introduction to OAKS (12:00 pm) – https://cofc.zoom.us/j/5578665292

Accessing and Using VoiceThread (1:00 pm) – https://cofc.zoom.us/j/5578665292

Using Zoom to Organize a Study Group (2:00 pm) – https://cofc.zoom.us/j/5578665292

May Sessions:

Monday, May 4

Installing and Using Office 365 Apps (11:00 am) – https://cofc.zoom.us/j/5578665292

Introduction to OAKS (12:00 pm) – https://cofc.zoom.us/j/5578665292

Accessing and Using VoiceThread (1:00 pm) – https://cofc.zoom.us/j/5578665292

Access and Use Zoom (2:00 pm) – https://cofc.zoom.us/j/5578665292

Tuesday, May 5

Installing and Using Office 365 Apps (11:00 am) – https://cofc.zoom.us/j/5578665292

Introduction to OAKS (12:00 pm) – https://cofc.zoom.us/j/5578665292

Accessing and Using VoiceThread (1:00 pm) – https://cofc.zoom.us/j/5578665292

Access and Use Zoom (2:00 pm) – https://cofc.zoom.us/j/5578665292

Wednesday, May 6

Installing and Using Office 365 Apps (11:00 am) – https://cofc.zoom.us/j/5578665292

Introduction to OAKS (12:00 pm) – https://cofc.zoom.us/j/5578665292

Accessing and Using VoiceThread (1:00 pm) – https://cofc.zoom.us/j/5578665292

Download the D2L Pulse Application (2:00 pm) – https://cofc.zoom.us/j/5578665292

Friday, May 8

Access and Use Zoom (11:00 am) – https://cofc.zoom.us/j/5578665292

Introduction to OAKS (12:00 pm) – https://cofc.zoom.us/j/5578665292

Accessing and Using VoiceThread (1:00 pm) – https://cofc.zoom.us/j/5578665292

Download the D2L Pulse Application (2:00 pm) – https://cofc.zoom.us/j/5578665292

Saturday, May 9

Installing and Using Office 365 Apps (11:00 am) – https://cofc.zoom.us/j/5578665292

Introduction to OAKS (12:00 pm) – https://cofc.zoom.us/j/5578665292

Accessing and Using VoiceThread (1:00 pm) – https://cofc.zoom.us/j/5578665292

Download the D2L Pulse Application (2:00 pm) – https://cofc.zoom.us/j/5578665292

Adobe Acrobat Pro and Adobe Creative Suite are now available, at no cost, to College of Charleston students, faculty, and staff for temporary use on personal computers through May 31, 2020 to assist with learning, teaching, and working remotely. The Adobe Acrobat Pro version allows you to create, edit, sign, and convert most PDF files to Word documents. The Adobe Creative Suite includes visual and design applications like Photoshop, InDesign, Dreamweaver, Premiere, and AfterEffects. If you would like to request access to Adobe Acrobat Pro or Adobe Creative Suite for your personal computer, please complete a ticket using the following link: https://cofc.teamdynamix.com/TDClient/1802/Portal/Requests/ServiceDet?ID=42751.

If you are using an institutionally-owed computer, you already have access to Adobe Acrobat Pro. To locate the software on a macOS, navigate to the Applications folder, then the Adobe Acrobat 2017 folder. On a PC, click Start and scroll to the Adobe Acrobat 2017 icon. Most institutionally-owed computers do not have the Adobe Creative Suite.

Please note, there will be a cost to continue using products after the temporary access to Adobe software for personal computers ends on May 31, 2020.

Contact the IT Service desk with questions by email itservicedesk@cofc.edu, chat at help.cofc.edu, or phone at 843.953.3375.

Online Workshops Offered for Learning Remotely Tools

By drinkuthkh
Posted on 20 March 2020 | 10:06 am

Beginning this Saturday, March 21, Student Instructional Technology Services is offering a series of online workshops to students who would like to become more familiar with various learning remotely tools available at the College. Workshops will cover topics such as Installing Office 365 Applications, Using Zoom Video Conferencing, Introduction to OAKS, and Setting Up the D2L Pulse Application.

It’s simple to virtually attend! Interested students should select the link to join the workshop via Zoom at the date/time it is being offered. No RSVP is needed. See list of workshops below.

Contact Student Instructional Technology Services at knoxky@cofc.edu with questions.

Workshops for Learning Remotely Tools

Saturday, March 21 at 2:00pm: Installing Office 365 Apps | Join Workshop https://cofc.zoom.us/j/5578665292
Saturday, March 21 at 3:00pm: Setting up the D2L Pulse App | Join Workshop https://cofc.zoom.us/j/5578665292
Saturday, March 21 at 4:00pm: Using Zoom | Join Workshop https://cofc.zoom.us/j/5578665292
Saturday, March 21 at 5:00pm: Introduction to OAKS | Join Workshop https://cofc.zoom.us/j/5578665292
Saturday, March 21 at 6:00pm: Open Help Session for Questions | Join Workshop https://cofc.zoom.us/j/5578665292

Sunday, March 22 at 11:00am: Installing Office 365 Apps | Join Workshop https://cofc.zoom.us/j/5578665292
Sunday, March 22 at 12:00pm: D2L Pulse App | Join Workshop https://cofc.zoom.us/j/5578665292
Sunday, March 22 at 2:00pm:  Using Zoom | Join Workshop https://cofc.zoom.us/j/5578665292
Sunday, March 22 at 4:00pm: Introduction to OAKS | Join Workshop https://cofc.zoom.us/j/5578665292
Sunday, March 22 at 5:00pm: Open Help Session for Questions | Join Workshop https://cofc.zoom.us/j/5578665292

Monday, March 23 at 9:00am: Installing Office 365 Apps | Join Workshop https://cofc.zoom.us/j/5578665292
Monday, March 23 at 10:00am: D2L Pulse App | Join Workshop https://cofc.zoom.us/j/5578665292
Monday, March 23 at 11:00am: Using Zoom | Join Workshop https://cofc.zoom.us/j/5578665292
Monday, March 23 at 12:00pm: Introduction to OAKS | Join Workshop https://cofc.zoom.us/j/5578665292

Tuesday, March 24 at 9:00am: Installing Office 365 Apps | Join Workshop https://cofc.zoom.us/j/5578665292
Tuesday, March 24 at 10:00am: D2L Pulse App | Join Workshop https://cofc.zoom.us/j/5578665292
Tuesday, March 24 at 11:00 am: Using Zoom | Join Workshop https://cofc.zoom.us/j/5578665292
Tuesday, March 24 at 12:00 pm: Introduction to OAKS | Join Workshop https://cofc.zoom.us/j/5578665292

Spring Break Cyber Safety Tips

By drinkuthkh
Posted on 12 March 2020 | 10:45 am

Headed off campus for Spring Break? Here are some cyber safety tips for keeping personal information safe while traveling.

– Beware of connecting to fake public networks and turn off Wi-Fi when not in use.
– Avoid using public Wi-Fi networks to conduct personal business, bank, or shop online.
– Turn on Find My Phone to track and remotely erase data on lost or stolen devices.
– Passcode-protect mobile devices and set lock to activate after a few minutes of inactivity.
– Make sure anti-virus software is up-to-date and running on all devices.

 

In our continued efforts to strengthen account security, the Division of Information Technology has implemented two important changes to passwords. These changes apply to, but are not limited to, MyCharleston, Microsoft O365, and Google accounts.

  • Password expiration has been extended. You will now only be prompted to change your password every 450 days.
  • The maximum password length is now 99 characters, giving you the opportunity to use a long passphrase (a series of random words or a sentence).

Read more about password expiration or creating a passphrase at sans.org. Contact the IT Service Desk with questions or concerns by email itservicedesk@cofc.edu, chat help.cofc.edu, or phone 843.953.3375.

Account Security

Update Your Privacy Settings

By drinkuthkh
Posted on 27 January 2020 | 2:53 pm

Tomorrow is Data Privacy Day! A good time to review, and change if needed, your privacy/security settings. Don’t know where to find them? Here’s a helpful list with direct links to find these settings on popular devices and online services (like Uber, Lyft, Amazon, eBay, Facebook, Twitter, LinkedIn, Instagram, YouTube, Apple Music, FitBit, and more). #staysafeonline

Data Privacy Day

IT Service Desk Winter Break Hours

By drinkuthkh
Posted on 10 December 2019 | 8:54 am

The College of Charleston IT Service Desk will be closed December 24, December 25, December 31, and January 1. The IT Service Desk will be operating in a limited capacity December 21 – 23 and December 26 – 30, and will only be monitoring chat at http://help.cofc.edu and email ITServicedesk@cofc.edu. The IT Service Desk will not be available via telephone on these days. Normal hours will resume on Thursday, January 2, 2020.

 

IT Service Desk Thanksgiving Holiday Hours

By drinkuthkh
Posted on 27 November 2019 | 11:24 am

[REMINDER] The College of Charleston IT Service Desk will be closed on Thursday, November 28. On Friday, November 29 and Saturday, November 30 the IT Service Desk will be operating in a limited capacity and will only be monitoring chat help.cofc.edu and email itservicedesk@cofc.edu. The IT Service Desk will not be available via phone on these days. Normal hours will resume Sunday, December 1.

2019 Annual Report

By drinkuthkh
Posted on 8 November 2019 | 11:55 am

The Division of Information Technology has published its 2019 Annual Report. The report is a brief snapshot of some of the services Information Technology at the College of Charleston provides, along with highlights of key initiatives where we’ve partnered with different areas across campus. To view the report, please visit it.cofc.edu/annual-report.

 

October is National Cybersecurity Awareness Month, a national effort to raise awareness about the importance of staying safe online. The overarching theme for the month is, ‘Own IT. Secure IT. Protect IT.’ and the Division of Information Technology is proud to be a champion for this online safety and education initiative.

Here are a few tips you can implement to protect yourself and your family against cyber threats:

  • Never click and tell. Keep account numbers, social security numbers, and passwords private. Avoid posting information about yourself, such as your full name, address, birthday, and even vacation plans online or on social media.
  • Limit app permissions. Check your app permissions and learn to say “no” to privilege requests that don’t make sense. Delete apps you don’t need or no longer use.
  • Make passwords hard to guess. Avoid using personal information such as your name or pets’ names and common words like ‘password’ or ‘1234’. Instead get creative and substitute letters with punctuation or symbols. Also, consider using the longest password or passphrase (a sequence of words like ILOVE2readtheSKY!) permissible.
  • Protect accounts with MFA. Multi-factor authentication (MFA) is often available for financial, social media, and email accounts. MFA makes your account security stronger and reduces the risk of online fraud and identity theft.
  • Be cautious of free Wi-Fi. When using free Wi-Fi, avoid conducting any personal business that requires passwords or financial information, turn off file sharing, and turn off automatic connect. When finished, choose “forget network”. Using your smartphone as a hotspot is a safer alternative to using an insecure network.

Want more tips and tricks for keeping yourself safe online? Join Information Technology for a discussion on Tuesday, October 29 from 1 to 2 p.m. in the Stern Student Center Ballroom for Cybersecurity: It’s Not As Scary As You Think. The goal of the event is to dispel common myths about cybersecurity like “it’s too hard,” “there’s nothing I can do about it,” and “it’s not going to happen to me,” while also empowering students, faculty, and staff with the information and tools they need to stay protected while connected.

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