Category: Maintenance

MyCharleston Service Disruption

Updated 8/24/15 at 12:00pm: The College of Charleston’s MyCharleston has been restored and is operating normally. If you should have questions, please contact the IT Helpdesk at 953-3375 or helpdesk@cofc.edu. The College of Charleston’s MyCharleston is experiencing an unscheduled disruption in service.  Information Technology is aware of the situation and working to restore service. We apologize for…Continue Reading MyCharleston Service Disruption

Randolph Hall Internet Maintenance

SERVICE: Randolph Hall Internet Connectivity Maintenance IMPACT: Randolph Hall wired Network and Internet connectivity will be unavailable during this maintenance window. DATE: Thursday, August 13th, 2015 TIME: 4:00am – 4:30am OVERVIEW: On Thursday, August 13th, 2015, at 4:00 AM through 4:30 AM, Network Engineering will perform software upgrades to network equipment within Randolph Hall. Wired…Continue Reading Randolph Hall Internet Maintenance

Targeted Network and Wireless Maintenance

SERVICE: Network and Wireless Maintenance IMPACT: Wired network and wireless Internet connectivity at Harbor Walk, North Campus, Grice, Patriots Point, Central Stores, and Dixie Plantation will be unavailable during this maintenance window. DATE: Thursday, August 13th, 2015 TIME: 10:00pm – 11:00pm OVERVIEW: On Thursday, August 13th, 2015, at 10:00 PM through 11:00 PM, Network Engineering…Continue Reading Targeted Network and Wireless Maintenance

Campus Wireless Network Maintenance

SERVICE: Wireless Access Point Maintenance IMPACT: The College wireless network services will be intermittent for users during this maintenance window. DATE: Wednesday, August 12th, 2015 TIME: 12:00AM to 4:00AM OVERVIEW: On Wednesday, August 12th, 2015 , starting at 12:00 AM through 4:00 AM, Network Engineering will perform software upgrades to the wireless access points at the College. Wireless connectivity at…Continue Reading Campus Wireless Network Maintenance

Routine Application Maintenance

SERVICE: Routine Application Maintenance IMPACT: IT will be performing routine maintenance on the applications listed below.  These applications may experience a brief service disruption during this maintenance window. DATE: Sunday, August 9th. TIME: 7:00AM until 4:00PM OVERVIEW: IT will be performing preventative maintenance on College applications during the routine second Sunday maintenance window. The applications…Continue Reading Routine Application Maintenance

Wireless Network and Wireless Internet Connectivity Maintenance

SERVICE: Wireless Network and Wireless Internet Connectivity Maintenance IMPACT: Wireless network and Wireless Internet connectivity within Maybank Hall will be intermittent during this maintenance window. DATE: Sunday, August 9th, 2015 TIME: 10:00pm – 11:00pm OVERVIEW: On Sunday, August 9th, 2015, at 10:00 PM through 11:00 PM, Network Engineering will perform software upgrades to equipment that…Continue Reading Wireless Network and Wireless Internet Connectivity Maintenance

Harbor Walk Network and Internet Connectivity Maintenance

SERVICE: Harbor Walk Network and Internet Connectivity Maintenance IMPACT: Harbor Walk Wired and Wireless Network and Internet Connectivity will be unavailable during this maintenance window. DATE: Friday, August 7th, 2015 TIME: 10:00pm – 11:00pm OVERVIEW: On Friday, August 7th, 2015, at 10:00 PM through 11:00 PM, Network Engineering will perform software upgrades to equipment that…Continue Reading Harbor Walk Network and Internet Connectivity Maintenance

Internet and Network Connectivity Maintenance

SERVICE: Internet and Network Connectivity Maintenance IMPACT: No impact to campus Internet or network access is expected. DATE: Thursday, August 6th, 2015 TIME: 5:00pm – 7:00pm OVERVIEW: On Thursday, August 6th, 2015, at 5:00 PM through 7:00 PM, Network Engineering will perform software upgrades to equipment that connects the College to the Internet. No impact…Continue Reading Internet and Network Connectivity Maintenance

Internet Connectivity Maintenance

SERVICE: Internet Connectivity Maintenance IMPACT: No impact to campus Internet access is expected. DATE: Wednesday, July 22nd, 2015 TIME: 12:00am – 1:00am OVERVIEW: On Wednesday, July 22nd, 2015, at 12:00 AM through 1:00 AM, one of the College’s Internet service provider will perform maintenance on equipment that connects the College to the Internet. Internal network…Continue Reading Internet Connectivity Maintenance

Voicethread Maintenance Update

SERVICE: VoiceThread Upgrade (Voicethread.com) IMPACT: VoiceThread will not be available during this maintenance window due to the vendor performing system updates. DATE: Saturday, August 1, 2015 TIME: 12:00AM until 2:00AM OVERVIEW: On Saturday, August 1st, VoiceThread will be performing system updates. Voice thread will be unavailable from 12:00AM until 2:00AM. To learn more about Voicethread, please visit the TLT Tutorials site. Please…Continue Reading Voicethread Maintenance Update