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Cybersecurity Awareness Month Event – October 29

By drinkuthkh
Posted on 10 October 2019 | 3:20 pm

Join us on Tuesday, October 29 from 1 – 2 p.m. in the Stern Student Center Ballroom for a National Cybersecurity Awareness Month event. Come listen as College of Charleston Information Technology panel members discuss tips and tricks for keeping yourself safe online. Everyone is welcome – bring a friend!

There will be treats, door prizes, giveaways, a photo booth, and more.


October is National Cybersecurity Awareness Month

By drinkuthkh
Posted on 26 September 2019 | 9:38 am

We’re a National Cybersecurity Awareness Month 2019 Champion! #BeCyberSmart and follow us this October as we share helpful tips for online safety and privacy.

October is National Cybersecurity Awareness Month

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IT Service Desk Expanded Walk-Up Hours

By drinkuthkh
Posted on 18 September 2019 | 11:54 am

The Division of Information Technology would like to announce expanded walk-up hours for the new IT Service Desk.

Our walk-up hours and locations (map) include:

  • Bell Building: Monday – Thursday 7:30 a.m. to 5:00 p.m.; Friday 7:30 a.m. to 4:00 p.m.
  • Addlestone Library: Monday – Thursday 7:30 a.m. to 9:00 p.m.; Friday 7:30 a.m. to 4:00 p.m.
  • Education Center: Monday – Thursday 7:30 a.m. to 5:00 p.m.; Friday 7:30 a.m. to 4:00 p.m.

As always, contact IT with questions or concerns by email, chat, or phone 843.953.3375. For further updates and news, follow IT on FacebookTwitter, and Instagram.


Yammer Training Outline Available

By drinkuthkh
Posted on 12 September 2019 | 10:54 am

[Faculty and Staff] Did you miss our Yammer trainings this summer? Visit our training site at to download Microsoft’s Yammer Quick Start Guide. You’ll also find our Yammer Training Outline to see what was covered – use this resource if are showing others in your office how to use the social networking platform.


September Learning Opportunities

By drinkuthkh
Posted on 10 September 2019 | 11:09 am

With Forms, a Microsoft Office 365 application, you can easily create surveys, quizzes, and polls. Then, you can view results, number of responses, average time to complete, and status of the form in real time or in Excel. It’s even possible to embed the form on web pages and edit settings to allow anonymous results. In this one-hour training, you’ll learn these functions and more.

*Bonus: If you missed our Microsoft Teams training this summer, we will be offering the course again on September 30 in RSS 131 from 10:00-11:00 a.m.

Email to sign up for any of these learning opportunities.



This article in The College Today outlines the different ways to contact the new IT Service Desk, including our three walk-up locations, if you need technology assistance. Read it here

IT Service Desk


Akindi, the New Scantron Alternative

By drinkuthkh
Posted on 22 August 2019 | 9:44 am

College of Charleston officially launches Akindi, the new Scantron alternative. Akindi is a more convenient bubble sheet creation and scanning application.

Akindi will allow you to:
  • have multiple versions of a test
  • print bubble sheets directly from your department printer
  • grade bubble sheets from any networked scanner
  • grade bubble sheets using your iPhone
  • immediately get your test results and test reports
  • use it as a standalone application or integrate it with OAKS and the OAKS Grade book
Uses for bubble sheets in the classroom:
While bubble sheets are normally used to give quizzes or tests there are other ways to use it.
  • formative group assessment: have the student complete the answers together as a team then go to their table and scan their bubble sheet using your phone to tell them where there are misunderstandings.
  • reading quizzes: have student take a short quiz on the readings or homework at the beginning of the class then use your phone to quickly grade them to help guide your lectures.  Also serves double-duty to take attendance and uploads the grade into the OAKS Grade item.
  • post class test for understanding: give a quiz the last 5 minutes of the class to test for understanding.
  • rubrics: use them to score a rubric
  • evaluation: use them as a likert scale to do a mid-semester student evaluation of the class.

Help Desk vs. Service Desk: What’s the Difference

By drinkuthkh
Posted on 12 August 2019 | 1:52 pm

Have you heard? So that our name better aligns with what we do, the old IT Help Desk is now the IT Service Desk! Check out this graphic that explains the difference between the two.

Reach out to the IT Service Desk with questions by chat, phone 843.953.3375, email or visit any of our walk-up locations (Bell Building, Addlestone Library, and Education Center). Stay connected with Information Technology on social media: Facebook @cofcit, Twitter @cofcit, and Instagram @cofc_it.


Special Discounts on Personal Computers

By drinkuthkh
Posted on 6 August 2019 | 10:45 am

[Discounts] Did you know that special discounts on personal computers 🖥 are available to College of Charleston students, faculty, and staff through Apple and Dell? This College Today article provides additional details and links for shopping 🔗…/…/cofc-personal-computer-discounts/

[Faculty and Staff] Reminder that you can request that multi-factor authentication (MFA) be enabled for your account now, instead of waiting until you are reached later this summer. MFA adds a vital layer of security needed to protect your information and enhances the security of systems at the College from ever increasing instances of phishing attempts and password hacks.

Request MFA here –

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