IT has streamlined the process for purchasing Adobe Software in eProcure by creating an Adobe software favorites link. Use the favorites link to find the most commonly used Adobe software. Watch the quick video below to see how to access the new Adobe software favorites link. You can also access the video at https://cofc.mediaspace.kaltura.com/media/eProcure+Software+Favorites/1_3p3g21p8/16251181. You can…Continue Reading eProcure Tip: Adobe Software Favorites Link
Alcohol EDU and Haven EDU Services Restored
Access to the College of Charleston’s Alcohol EDU (alcohol abuse prevention) and Haven EDU (sexual assault prevention) online training classes has been restored. If you experience any further issues with these applications, please contact IT Helpdesk at 843-953-3375 or helpdesk@cofc.edu. Thank you for your cooperation….Continue Reading Alcohol EDU and Haven EDU Services Restored
Self Service Banner Update
Access to Banner Self Service has been restored. To repair the problem that caused the initial service disruption, IT will restart one of our systems at noon today. This restart may cause a brief disruption of service to the following applications: Cognos DegreeWorks eProcurement We apologize for any inconvenience and thank you for your cooperation…Continue Reading Self Service Banner Update
blogs.cofc.edu Service Restored
The migration of the College of Charleston’s hosted WordPress environment blogs.cofc.edu is complete and service has been restored. The College’s hosted WordPress environment has been migrated to a new hosting solution. The new environment improves performance and security through more robust infrastructure and services. When you login at http://blogs.cofc.edu/wp-login.php to manage your blog, please click…Continue Reading blogs.cofc.edu Service Restored
Routine Application Maintenance
SERVICE: Routine Application Maintenance IMPACT: IT will be performing routine maintenance on the applications listed below. These applications may experience a brief service disruption during this maintenance window. DATE: Sunday, July 13th TIME: 12:00AM until 12:00PM OVERVIEW: IT will be performing preventative maintenance on College applications during the routine second Sunday maintenance window. The applications…Continue Reading Routine Application Maintenance
Routine Application Maintenance
SERVICE: Routine Application Maintenance and BDMS Upgrade IMPACT: IT will be performing routine maintenance on the applications listed below. During this maintenance window, IT will also be upgrading BDMS to version 6.5. DATE: Sunday June 8, 2014 TIME: 12:00 AM to 6:00 PM – routine maintenance 7:00 AM to 9:00 PM – BDMS upgrade OVERVIEW:…Continue Reading Routine Application Maintenance
Attention BDMS Users
Hello BDMS users, On Thursday, June 5, 2014, IT will be installing new Active X controls (new settings) on BDMS. As a result, once you login to your computer an installation wizard will guide you through the steps to successfully complete the installation of the new Active X controls. You will need to follow the steps outlined below to complete the…Continue Reading Attention BDMS Users
Scheduled Maintenance: Degree Works Upgrade
SERVICE: Degree Works Upgrade IMPACT: Degree Works will be unavailable during the upgrade for all students and advisors. Degree Works will be completely inaccessible during this time. Please plan accordingly. DATE: Tuesday, June 3, 2014 thru Thursday, June 5, 2014 OVERVIEW: On Tuesday, June 3rd through Thursday, June 5th, Degree Works will be unavailable while it…Continue Reading Scheduled Maintenance: Degree Works Upgrade
OAKS Service Disruption Analysis
Moving forward, Information Technology will publish an analysis describing each high-impact unscheduled service disruption. The breakdown will be published to the campus in an effort to increase transparency and accountability, and provide insights into our information technology environment. Each analysis will provide a summary of the incident, describe the cause, and outline the steps that…Continue Reading OAKS Service Disruption Analysis
Routine Application Maintenance
SERVICE: Routine Application Maintenance IMPACT: Banner, ODS and BDMS will be upgraded & inaccessible for all users from May 17th until May 18th. On May 18th, IT will also be performing maintenance on the applications listed in the table below. DATE: Saturday, May 17 and Sunday, May 18, 2014 TIME: May 17 at 8:00 AM…Continue Reading Routine Application Maintenance