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Windows 10 Upgrade Now Available

By drinkuthkh
Posted on 18 April 2019 | 3:32 pm — 

The Division of Information Technology needs your help transitioning all College-owned desktop and laptop computers to Windows 10 by June 2019, in order to comply with Microsoft’s phase out of Windows 7 support. All classroom, lab, and student-area computers have already been upgraded to Windows 10. In addition, all new computers purchased and any computers reimaged are being loaded with Windows 10. IT is now working area by area to make sure College-owned desktops and laptops receive the upgrade.

Staff members of Alumni Relations, Aramark, Bookstore, Business Affairs, Controller’s Office, Copy Center, Cougar Card Services, Institutional Advancement, Mail Services, Office for Institutional Effectiveness and Strategic Planning, Office of Accountability, Accreditation, Planning and Assessment, Office of Financial Assistance and Veterans Affairs, Procurement and Supply Services, Residence Life and the Treasurer’s Office are invited to upgrade College-owned desktop and laptop computers now by installing Windows 10 from their computer’s Software Center. Training videos for faculty and staff members to become more familiar with the new features available in Windows 10 are located on our YouTube channel: https://www.youtube.com

When the upgrade is ready for your department or office, Information Technology will email you with instructions. Contact the IT Helpdesk with questions or concerns by email helpdesk@cofc.edu, chat help.cofc.edu, or phone 843.953.3375.

 

Information Technology Projects Newsletter – April 2019

By drinkuthkh
Posted on 16 April 2019 | 9:05 am — 

Information Technology has started a monthly projects newsletter that will highlight key projects in each issue. Use the link below to open the April 2019 issue in your browser. This issue includes updates on the following projects: Scholarship Management, School of Business Student Engagement and Development, Campus e-Learning Subscription, LiveSafe, Student Diversity Course, and Facilities Access Control.

https://mailchi.mp/5f55bedc96c2/it-project-updates-newsletter-361425

 

Over the next several months, the Division of Information Technology plans to launch multi-factor authentication (MFA) to faculty and staff, beginning with high-sensitivity offices such as Human Resources, the Registrar, and Finance.

You may already be familiar with MFA and use it to secure your bank, social media, and other personal accounts. If not, here are a few things you need to know about MFA:

  • MFA adds a vital layer of security needed to protect your information and enhances the security of systems at the College from ever increasing instances of phishing attempts and password hacks. With MFA, even if a cybercriminal successfully steals your password, they won’t be able to log in to your account without your additional verification method.
  • MFA is a two-step process, that requires users to enter their password (step 1) and then verify their identity using an additional method (step 2), when performing account sign-in transactions from off campus.
  • Once MFA is enabled for your account, you must first set up at least two additional verification methods. Your options include the authenticator app, phone (text or call), or a personal non-CofC email address.

YOU CAN OPT-IN NOW! If you would like MFA enabled for your account now, instead of waiting until your area is reached later this semester, submit a request to Information Technology at https://cofc.teamdynamix.com/TDClient/Requests/ServiceDet?ID=33298.

Watch our introductory video, review instructions, and learn more about MFA at http://office365.cofc.edu/multi-factor-authentication/. Contact the Helpdesk with questions or concerns by email helpdesk@cofc.edu, chat help.cofc.edu, or phone 843.953.3375.

 

Windows 10 Upgrade Now Available

By drinkuthkh
Posted on 1 April 2019 | 11:54 am

The Division of Information Technology needs your help transitioning all College-owned desktop and laptop computers to Windows 10 by June 2019, in order to comply with Microsoft’s phase out of Windows 7 support. All classroom, lab, and student-area computers have already been upgraded to Windows 10. In addition, all new computers purchased and any computers reimaged are being loaded with Windows 10. IT is now working area by area to make sure College-owned desktops and laptops receive the upgrade.

Staff members of the Admissions, Athletics, Student Affairs, and Student Life are invited to upgrade College-owned desktop and laptop computers now by installing Windows 10 from their computer’s Software Center. Training videos for faculty and staff members to become more familiar with the new features available in Windows 10 are located on our YouTube channel: https://www.youtube.com

When the upgrade is ready for your department or office, Information Technology will email you with instructions. Contact the IT Helpdesk with questions or concerns by email helpdesk@cofc.edu, chat help.cofc.edu, or phone 843.953.3375.

 

New Clocks in Maybank Hall

By drinkuthkh
Posted on 29 March 2019 | 11:45 am

Information Technology installed sapling synchronized and managed clocks in all 36 classrooms in Maybank Hall. The new solution will ensure that all classrooms have accurate time, while being easy to manage and proactively maintain.

 

Windows 10 Upgrade Now Available

By drinkuthkh
Posted on 22 March 2019 | 5:20 pm

The Division of Information Technology needs your help transitioning all College-owned desktop and laptop computers to Windows 10 by June 2019, in order to comply with Microsoft’s phase out of Windows 7 support. All classroom, lab, and student-area computers have already been upgraded to Windows 10. In addition, all new computers purchased and any computers reimaged are being loaded with Windows 10. IT is now working area by area to make sure College-owned desktops and laptops receive the upgrade.

Faculty and staff members of the Academic Assessment and Strategic Planning, Avery Center, Building and Equipment Maintenance, Center for Civic Engagement, Center for Disability Services, Center for International Education, Center for Partnerships to Improve Education, Central Energy, Central Stores, Counseling Center, Division of Marketing and Communications, Early Childhood Development Center, Faculty Senate, Governmental Relations, Internal Auditor, Legal Affairs, Multicultural Student Center, Office for the Academic Experience, Office of Equal Opportunity Programs, Office of Institutional Diversity, Office of Institutional Events, Office of the Provost, Public Safety, REACH Program, Riley Center for Livable Communities, Undergraduate Academic Services, Upward Bound are invited to upgrade College-owned desktop and laptop computers now by installing Windows 10 from their computer’s Software Center. Training videos for faculty and staff members to become more familiar with the new features available in Windows 10 are located on our YouTube channel: https://www.youtube.com

When the upgrade is ready for your department or office, Information Technology will email you with instructions. Contact the IT Helpdesk with questions or concerns by email helpdesk@cofc.edu, chat help.cofc.edu, or phone 843.953.3375.

 

Beware of tax time phishing schemes!

By drinkuthkh
Posted on 22 March 2019 | 11:48 am

It’s tax time. Beware of phishing schemes. Fake emails and websites impersonating legitimate organizations might:

  • request personal information;
  • have a sense of urgency;
  • prompt link clicks; and
  • appear to come from tax professionals, tax software companies, or mirror IRS communications.

Protect yourself by not opening suspicious emails, deleting questionable messages immediately, using strong passwords, and making sure security software is up-to-date on all devices. #DontTakeTheBait

Don't Take The Bait

 

IT Support Services Spring Break Hours

By drinkuthkh
Posted on 15 March 2019 | 3:12 pm

The Information Technology Support Services Education Center Atrium location will be closed during spring break, from Friday, March 15 at 4:00 p.m. until Monday, March 25 at 9:00 a.m. If you require assistance, visit our other walk up desk locations in Bell Building 525 or Student Computing Support at the Addlestone Library Information Desk.

The IT Helpdesk will be available via telephone, email, or chat during our normal business hours of Saturday and Sunday 2:00 p.m. – 10:00 p.m. and Monday through Friday 7:30 a.m. – 10:00 p.m.

 

Phase 1 of the Space Utilization Project Complete

By drinkuthkh
Posted on 6 March 2019 | 9:15 am

[Project Update] Phase 1 of the Space Utilization Project was completed in February. Beginning last summer, student workers surveyed all 518 available classrooms and meeting spaces operated by the College.

They collected data on audio visual equipment, lights, door types, number of outlets, and even entered help tickets for Physical Plant and IT. Additionally, the team took pictures of each space including 360 degree photos, like this one, that could be used in the future to help the College make decisions on everything from use to construction.

 

Windows 10 Upgrade Now Available

By drinkuthkh
Posted on 4 March 2019 | 1:50 pm

The Division of Information Technology needs your help transitioning all College-owned desktop and laptop computers to Windows 10 by June 2019, in order to comply with Microsoft’s phase out of Windows 7 support. All classroom, lab, and student-area computers have already been upgraded to Windows 10. In addition, all new computers purchased and any computers reimaged are being loaded with Windows 10. IT is now working area by area to make sure College-owned desktops and laptops receive the upgrade.

Faculty and staff members of the Academic Advising and Planning Center, Addlestone Library, Career Center, Center for Student Learning, New Student Programs, Office of Human Resources, Office of Professional Development in Education, Office of Research and Grants Administration, and Office of the Registrar are invited to upgrade College-owned desktop and laptop computers now by installing Windows 10 from their computer’s Software Center. Training videos for faculty and staff members to become more familiar with the new features available in Windows 10 are located on our YouTube channel: https://www.youtube.com

When the upgrade is ready for your department or office, Information Technology will email you with instructions. Contact the IT Helpdesk with questions or concerns by email helpdesk@cofc.edu, chat help.cofc.edu, or phone 843.953.3375.

 

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