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Ask the Cougar

SERVICE: OAKS to the Cloud Migration

By Hannah Swanson
Posted on 14 April 2017 | 8:36 am

IMPACT: OAKS, Learning Management System

DATE: Thursday, May 11 – Friday May 12

TIME: May 11, 8:00am – May 12, 8:00am

The College is working with our OAKS vendor, Desire2Learn, to reschedule the previously postponed migration of OAKS, the College’s learning management system, from an on-premises environment to the cloud.

The new migration date has been scheduled for Thursday, May 11, to begin at 8:00am, and will conclude by Friday, May 12 at 8:00am.  The entire OAKS system will be down and unavailable during this migration.  We will send reminders between now and the scheduled migration, in addition to sending a confirmation message when the system is set to go down, and will follow up with another when we are back up and under regular operations.

While we understand that there is not an optimal time to have an OAKS outage, this window of opportunity is between when Spring semester grades are due and when Maymester begins, and it was selected to provide some post-migration time for you to prepare OAKS sections for your Maymester courses.

OAKS users should experience no impact before or after the migration window.  Once the migration is complete, users will access the system and their courses in the exact same manner as prior to the migration.

If you have any questions or concerns please contact Helpdesk at helpdesk@cofc.edu or (843) 953-3375

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