Year: 2015

Critical Microsoft Security Update

SERVICE: Critical Microsoft Security Update IMPACT: IT will be applying a critical Microsoft security patch on servers that will affect the applications listed below.  These applications will experience intermittent disruptions in service. DATE: Saturday, April 18, 2015 TIME: 8:00 AM thru 12:00 PM OVERVIEW: A critical Microsoft remote exploit security patch (MS15-034) has been released and will be applied to affected Information Technology Production servers this Saturday, April…Continue Reading Critical Microsoft Security Update

Classroom Software Requests

Prior to the beginning of each semester at the College, Information Technology (IT) updates academic-related software applications on the computers in classrooms, computer labs, meeting rooms, and the Library Student Computing Center.  This service is designed to support the changing instructional needs of the faculty. Classroom/Lab Standard Software You can view a list of the standard…Continue Reading Classroom Software Requests

Mediasite Lecture Capture Critical Upgrade

SERVICE: Mediasite Lecture Capture Critical Upgrade IMPACT: Live streaming and recordings through the automated scheduler for Mediasite Lecture Capture will be unavailable during this maintenance window. DATE: Friday, April 17, 2015 TIME: 11:00AM to 1:00PM OVERVIEW: On Friday, April 17th, from 11:00 AM through 1:00 PM, Mediasite will be upgraded to version 7.0. Live streaming…Continue Reading Mediasite Lecture Capture Critical Upgrade

Academic Research Network Forum Recording

Information Technology hosted an Open Forum on April 1, 2015 to provide an overview of the Academic Research Network project and gather campus research needs. The Academic Research Network (ARN) will offer virtual and physical hosting of Linux and Windows servers to College faculty and staff in support of academic research. IT recorded the forum and you can view the recording at http://stream.cofc.edu:8080/~itwebstrategies/academic-research-network-forum-4-1-15.mp4….Continue Reading Academic Research Network Forum Recording

Academic Research Network: Gathering Your Needs, Shaping the Offering.

Academic Research Network: Gathering Your Needs, Shaping the Offering. As faculty active in research, you have technology needs specific to your research efforts, different from your needs with respect to the classroom. You may require dedicated servers and storage, be collaborating with colleagues in remote locations, or need access to specialized applications. Information Technology is soliciting needs from…Continue Reading Academic Research Network: Gathering Your Needs, Shaping the Offering.

New Course Display Feature in OAKS

A new feature is available in the OAKS My Courses widget that will make it easier to access your courses. You can now display courses by specific semesters, such as Spring 2015, and by your role (Instructor, Content Assistant, Student, etc). As a result, you’ll be able to find your current courses more quickly and easily….Continue Reading New Course Display Feature in OAKS

North Campus Internet and Network Connectivity Maintenance

SERVICE: Internet and Network Connectivity Maintenance IMPACT: Wired and wireless network connectivity at the North Campus will be unavailable during this maintenance window. DATE: Thursday, March 19th,  2015 TIME: 9:15pm – 11:15pm OVERVIEW: On Thursday, March 19th, from 9:15pm through 11:15pm, Network Engineering will conduct maintenance on equipment that connects the North Campus to the College network. Wired and wireless network connectivity will…Continue Reading North Campus Internet and Network Connectivity Maintenance

2014 TechQual+ Survey Results

OVERVIEW College of Charleston faculty, staff, and students participated in the Fall 2014 IT TechQual+ Survey, which is designed to capture the user perspective on Information Technology (IT) services at the College. By conducting an annual TechQual+ survey, IT is able to assess the strength and performance of IT’s services using an approach that focuses on College…Continue Reading 2014 TechQual+ Survey Results

Routine Application Maintenance

SERVICE: Routine Application Maintenance IMPACT: IT will be performing routine maintenance on the applications listed below.  These applications may experience a brief service disruption during this maintenance window. DATE: Sunday, March 8, 2015 TIME: 9:00 AM until 4:00 PM OVERVIEW: IT will be performing preventative maintenance on College applications during the routine second Sunday maintenance…Continue Reading Routine Application Maintenance