Year: 2015

OAKS Intermittent Login Issues

The College of Charleston’s OAKS (Learning Management System) is experiencing intermittent login issues. Information Technology is aware of the situation and working to restore service. Because the issues are intermittent, it’s best to wait a few minutes and try to login again. If you continue to experience these issues, please report them to the Helpdesk at 843-953-3375 or by emailing…Continue Reading OAKS Intermittent Login Issues

Revised: Network and Internet Connectivity Maintenance

The network and internet connectivity maintenance that was originally scheduled for today, Wednesday, August 19th from 8:00 PM to 11:30 PM has been rescheduled for Sunday, August 23rd from 6:00 PM to 9:00 PM. SERVICE: Network and Internet Connectivity Maintenance IMPACT: Wired network and Internet connectivity in the areas listed below will be unavailable during…Continue Reading Revised: Network and Internet Connectivity Maintenance

Windows 10 and Junos Pulse VPN

Please be aware that the College of Charleston’s Junos Pulse VPN environment does not currently support Windows 10. If you connect to VPN using the Junos Pulse client, please do not upgrade to Windows 10. Network Security is currently upgrading and testing the client to allow for Windows 10 support. We hope to be able…Continue Reading Windows 10 and Junos Pulse VPN

Randolph Hall Internet Maintenance

SERVICE: Randolph Hall Internet Connectivity Maintenance IMPACT: Randolph Hall wired Network and Internet connectivity will be unavailable during this maintenance window. DATE: Thursday, August 13th, 2015 TIME: 4:00am – 4:30am OVERVIEW: On Thursday, August 13th, 2015, at 4:00 AM through 4:30 AM, Network Engineering will perform software upgrades to network equipment within Randolph Hall. Wired…Continue Reading Randolph Hall Internet Maintenance

Targeted Network and Wireless Maintenance

SERVICE: Network and Wireless Maintenance IMPACT: Wired network and wireless Internet connectivity at Harbor Walk, North Campus, Grice, Patriots Point, Central Stores, and Dixie Plantation will be unavailable during this maintenance window. DATE: Thursday, August 13th, 2015 TIME: 10:00pm – 11:00pm OVERVIEW: On Thursday, August 13th, 2015, at 10:00 PM through 11:00 PM, Network Engineering…Continue Reading Targeted Network and Wireless Maintenance

New MyCharleston Password Recovery Functionality

*At this time, Information Technology will postpone the MyCharleston Password Recovery Implementation that was originally scheduled for tomorrow, Wednesday August 19th, until after the start of classes. We will keep the campus informed of the new implementation date. We are excited to announce an upcoming improvement to your MyCharleston password recovery experience. We are implementing…Continue Reading New MyCharleston Password Recovery Functionality

Campus Wireless Network Maintenance

SERVICE: Wireless Access Point Maintenance IMPACT: The College wireless network services will be intermittent for users during this maintenance window. DATE: Wednesday, August 12th, 2015 TIME: 12:00AM to 4:00AM OVERVIEW: On Wednesday, August 12th, 2015 , starting at 12:00 AM through 4:00 AM, Network Engineering will perform software upgrades to the wireless access points at the College. Wireless connectivity at…Continue Reading Campus Wireless Network Maintenance

Routine Application Maintenance

SERVICE: Routine Application Maintenance IMPACT: IT will be performing routine maintenance on the applications listed below.  These applications may experience a brief service disruption during this maintenance window. DATE: Sunday, August 9th. TIME: 7:00AM until 4:00PM OVERVIEW: IT will be performing preventative maintenance on College applications during the routine second Sunday maintenance window. The applications…Continue Reading Routine Application Maintenance

Wireless Network and Wireless Internet Connectivity Maintenance

SERVICE: Wireless Network and Wireless Internet Connectivity Maintenance IMPACT: Wireless network and Wireless Internet connectivity within Maybank Hall will be intermittent during this maintenance window. DATE: Sunday, August 9th, 2015 TIME: 10:00pm – 11:00pm OVERVIEW: On Sunday, August 9th, 2015, at 10:00 PM through 11:00 PM, Network Engineering will perform software upgrades to equipment that…Continue Reading Wireless Network and Wireless Internet Connectivity Maintenance

Harbor Walk Network and Internet Connectivity Maintenance

SERVICE: Harbor Walk Network and Internet Connectivity Maintenance IMPACT: Harbor Walk Wired and Wireless Network and Internet Connectivity will be unavailable during this maintenance window. DATE: Friday, August 7th, 2015 TIME: 10:00pm – 11:00pm OVERVIEW: On Friday, August 7th, 2015, at 10:00 PM through 11:00 PM, Network Engineering will perform software upgrades to equipment that…Continue Reading Harbor Walk Network and Internet Connectivity Maintenance