Month: September 2015

Yammer Reminder and Training

A Quick Reminder…Yammer is coming October 12th On October 12th, we will be officially launching the CofC Yammer Network! What is Yammer? Yammer is the College of Charleston’s enterprise social network, a private and secure online environment that makes real-time communication, collaboration, and sharing among faculty and staff easier and more efficient than ever before. …Continue Reading Yammer Reminder and Training

Banner Document Management Upgrade

SERVICE: Banner Document Management IMPACT: Banner Document Management (BDM) will be unavailable during this maintenance window. DATE: Tuesday October 6, 2015 thru Thursday October 8, 2015 TIME: all day/all night OVERVIEW: On Tuesday, October 6, beginning at 7:30 AM through Thursday October 8 11:59 PM, Information Technology will be upgrading Banner Document Management. Access to view,…Continue Reading Banner Document Management Upgrade

New Telephone Dialing Procedures Starting September 19

South Carolina has approved a new area code overlay to meet the growing demand of telephone numbers. As a result, beginning September 19th, 2015 you will need to change the way you dial your local calls. What is an area code overlay? An overlay is the addition of another area code (854) to the same geographic region…Continue Reading New Telephone Dialing Procedures Starting September 19

MyCharleston Maintenance Notification

SERVICE: MyCharleston Maintenance IMPACT: The MyCharleston portal will be unavailable during this maintenance window. DATE: Monday, September 21, 2015 TIME: 8:00AM – 9:00AM OVERVIEW: On Monday, September 21, at 8:00AM through 9:00 AM, Information Technology will be adding the new password recovery functionality to MyCharleston.  Access to the MyCharleston portal will be unavailable during this…Continue Reading MyCharleston Maintenance Notification

VPN Software Upgrade

SERVICE: Internal and External VPN IMPACT: Internal and External VPN Access will be intermittent throughout the identified maintenance window. DATE: Thursday, September 10, 2015 TIME: 12:00PM to 1:00PM OVERVIEW: On Thursday, September 10th from 12:00 PM until 1:00 PM, Network Engineering will perform a software upgrade on equipment that supports the internal and external VPN. During this time, internal and…Continue Reading VPN Software Upgrade

Adobe Enterprise Level Agreement

We are excited to announce that the College of Charleston now has an Enterprise Level Agreement with Adobe. As a result, faculty and staff can now install the latest version of Adobe Acrobat Pro X on your College-owned computer at no cost with the assistance of IT Helpdesk. In addition, you will now be able…Continue Reading Adobe Enterprise Level Agreement