Month: June 2015

Banner Year End Processing

The Banner environment, which includes Banner Self Service, Banner INB and MyCharleston, will be down for financial year-end processing today, June 30th at 5:00 p.m. This requires that these applications be unavailable from 5:00 p.m. until approximately 12:05 a.m. July 1st . The following applications will not be available during this time: Banner Finance, HR/PY, Admissions, AR, Financial Aid and…Continue Reading Banner Year End Processing

Phishing Attempt

Information Security has been alerted to a Phishing email that is being delivered to accounts at the College. This does not indicate that your account has been compromised. The e-mail has the subject: “Fraudulent CC charge from“. The body reads: “I have this $582 charge on my card from I am attaching my…Continue Reading Phishing Attempt

External Internet Service Disruption

The College of Charleston’s external internet access is experiencing an unscheduled disruption in service. Information Technology is aware of the situation and working to restore service. We apologize for any inconveinecience and thank you for your cooperation during this time. If you should have any questions, please contact the IT Helpdesk at 843-953-3375 or….Continue Reading External Internet Service Disruption

IT Outage Notification

Please report to the Helpdesk any/all occurrences of your voicemail light not working following the Wednesday, June 10 evening reset of the voicemail system. Until we are able to confirm that Spirit has made successful repairs and notify you to that effect, you should occasionally check for voicemail messages even though your voicemail waiting light…Continue Reading IT Outage Notification

Campus-Wide Application Maintenance

SERVICE: Campus-wide Application Maintenance IMPACT: Potential intermittent access to all campus applications during this maintenance window. DATE: Saturday, June 6, 2015 TIME: 6:00 PM until 10:00 PM OVERVIEW: On Saturday, June 6th at 6:00 PM until 10:00 PM, Information Technology will perform maintenance on equipment that supports ALL campus applications. This scheduled maintenance will patch security vulnerabilities…Continue Reading Campus-Wide Application Maintenance