SERVICE: VPN Software Upgrade
IMPACT: Internal and External VPN Access will be intermittent throughout the identified maintenance window.
DATE: Thursday, November 6th, 2014
TIME: 8:00 AM to 9:00 AM
OVERVIEW: On Thursday, November 6th from 8:00 AM until 9:00 AM, Network Engineering will perform a software upgrade on equipment that supports the internal and external VPN. During this time, internal and external VPN access (Application portal and Network Connect) will be intermittent. Once upgraded, clients will be prompted to upgrade their VPN client and/or host checker software upon connecting to the VPN.
ADDITIONAL INFORMATION: For more information about remote connections off campus, please visit http://it.cofc.edu/network/remote/. IT publishes all scheduled maintenance on the IT blog at http://blogs.cofc.edu/it/. We encourage you to check this site often to be aware of scheduled preventative maintenance. If you have any questions or concerns, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing firstname.lastname@example.org.
Thank you for your patience as we continue to upgrade service.