IT is investigating a possible synchronization issue between the Banner class list and the OAKS class list. If you experience a discrepancy between your OAKS and Banner class list, please contact the IT Helpdesk at 843-953-3375 or firstname.lastname@example.org. IT will be closely monitoring any OAKS related Helpdesk tickets to verify if a pattern is evident.
Faculty can also use the online form to request that a student be added or removed from your OAKS class through the following steps:
- Login to OAKS through MyCharleston
- In the OAKS Requests widget, click Request a Student to be Added or Removed from your OAKS Course
- Complete the required information
If students do not have access to a particular course, please instruct them to contact the IT Helpdesk at 843-953-3375 or email@example.com. Students will also be notified by IT.
Thank you for your assistance!