Month: June 2014

New Classroom Improvements!

IT has been working hard this summer to ensure that the classrooms exceed your needs! Based on your input and technology trends, IT assessed the technology in the classrooms and is making improvements for Fall, 2014. Faster Computer Boot Times Solid State Drives (SSDs) will be installed in all of the classrooms that are equipped…Continue Reading New Classroom Improvements!

You Tell Us!

How do you prefer to receive updates from IT? Take a minute and participate in our online poll. You can also view it in your web browser at We used Polleverywhere to create the poll. Did you know that the College has a site license Polleverywhere? For more information, please visit:….Continue Reading You Tell Us!

Scheduled Maintenance: Installation of New Wireless Equipment

SERVICE: Installation of new wireless equipment IMPACT: Wireless network access may be intermittent in the buildings listed (see below) during this maintenance window. DATE: Monday,  June 23, 2014 thru Tuesday, June 24, 2014 OVERVIEW: As part of the wireless upgrade project, IT will be installing new wireless equipment in buildings from Blocks 7 & 8, and the…Continue Reading Scheduled Maintenance: Installation of New Wireless Equipment

Service Disruption for Financial Year-end Processing

SERVICE: Service Disruption for Financial Year-end Processing IMPACT:  The Banner environment, which includes Banner Self-service, Banner INB and MyCharleston, will not be available during this scheduled service disruption. DATE:  Monday, June 30th TIME:  Monday, June 30th at 5:00 PM until approximately 12:05 a.m. on July 1st. OVERVIEW:  Financial year-end processing will take place on Monday,…Continue Reading Service Disruption for Financial Year-end Processing

TLT Summer Series Training Schedule

Teaching, Learning and Technology, TLT, is excited to announce that the TLT Summer Blockbuster Training Series has begun. TLT will offer a summer packed full of training (80+ sessions) on a wide variety of educational technology tools, including but not limited to VoiceThread, Polleverywhere, Kaltura, OAKS, iPad apps and more! For a full list of training opportunities and…Continue Reading TLT Summer Series Training Schedule

Update your Cougar Alert Information!

With the hurricane season upon us, please take time to update your Cougar Alert information. In the event of a storm or other campus emergency, the College will communicate the important information with you via the Cougar Alert. Open your web browser and go to Log in to MyCharleston using your Cougars username and…Continue Reading Update your Cougar Alert Information!

Routine Application Maintenance

SERVICE: Routine Application Maintenance and BDMS Upgrade IMPACT: IT will be performing routine maintenance on the applications listed below.  During this maintenance window, IT will also be upgrading BDMS to version 6.5. DATE: Sunday June 8, 2014 TIME: 12:00 AM to 6:00 PM – routine maintenance 7:00 AM to 9:00 PM – BDMS upgrade OVERVIEW:…Continue Reading Routine Application Maintenance

Attention BDMS Users

Hello BDMS users, On Thursday, June 5, 2014, IT will be installing new Active X controls (new settings) on BDMS. As a result, once you login to your computer an installation wizard will guide you through the steps to successfully complete the installation of the new Active X controls. You will need to follow the steps outlined below to complete the…Continue Reading Attention BDMS Users

MyCharleston Service Disruption Analysis

May 1, 2014 MyCharleston Service Disruption Analysis Summary: On May 1, 2014 at 4:30pm, Information Technology received a report that students were having issues logging into MyCharleston. As a result, IT immediately looked into the issue. All three of the MyCharleston servers were functioning properly and servicing users. IT discovered that one of the web…Continue Reading MyCharleston Service Disruption Analysis