SERVICE: Routine Application Maintenance
IMPACT: Banner, ODS and BDMS will be upgraded & inaccessible for all users from May 17th until May 18th. On May 18th, IT will also be performing maintenance on the applications listed in the table below.
DATE: Saturday, May 17 and Sunday, May 18, 2014
TIME: May 17 at 8:00 AM to May 18 at 4:00 PM
OVERVIEW: IT will be performing preventative maintenance and/or upgrades on the College applications listed below. Their respective services will be unavailable. All services will be restored by 4:00 PM on May 18th.
Please note that IT performs routine maintenance during the second Sunday of each Month. Due to graduation activities, routine maintenance will be held during the third Sunday of May.
| Applications | Date/Time |
| ODS, BDMS and Cognos | May 17th at 8:00 AM to May 18th at 4:00 PM (Cognos will be unavailable during this time due to the ODS upgrade) |
| Banner Production Services including SSB, INB, Banner Batch and UC4 | May 17th at 6:00 PM to May 18th at 4:00 PM |
| Main College Website Exchange People VPN Application Portal Parking System OAKS Axiom Raiser’s Edge Mobile Raiser’s Edge Avery Research Center website Cougar Card Services MyCharleston Student Web Server ePrint Hotel Management VisionCAD Vision RMS eXplorance R25 Jasper Academy One FileLocker eVisions Titanium Lowcountry Digital Library South Carolina Digital Library Lowcountry Digital History Initiative Library Institutional Repository Marine Resources Library Website Library Mobile Catalog Library Support Ticket System Library EAD Finding Aids Interlibrary Loan CAS HelpDesk SDE IR SAS Oceanica SharePoint eProcurement Art History MDID Echo360 StarRez ACEWeb TouchNet ListServ Visix Tickets Exchange Xerox Server All File Servers including Wharfside, Pitt, Aiken, Horizon, Dixie and Drayton |
May experience a brief service disruption sometime on May 18th 11:00 Am to 4:00 PM. IT will minimize the service disruption for all applications, specifically Exchange and OAKS. If you plan to use these applications on Sunday, please save your work frequently to minimize any inconvenience. Some application interruptions will be very brief, so if you experience a problem with access, please wait a minute and log in again. |