Prior to the beginning of each semester at the College, Information Technology (IT) updates academic-related software applications on the computers in smart classrooms, computer labs, meeting rooms, and the Library Student Computing Center. This service is designed to support the changing instructional needs of the faculty. What software do you need for the upcoming semesters?…Continue Reading Classroom Software Requests for Upcoming Semester(s)
New OAKS Integrations
NBC Learn and VoiceThread are now integrated with OAKS! VoiceThread Integration VoiceThread is an online digital storytelling program that allows users to upload pictures or presentations then add a voice or video recording as commentary. The College has recently procured a university site license that is now integrated with OAKS. This license brings with it…Continue Reading New OAKS Integrations
Windows XP – End of Life Reminder
On April 8, 2014, Microsoft and the College of Charleston will officially end all support and security patch distribution for all versions of Windows XP and any older operating systems such as Windows 2000. After April 8, 2014, there will no longer be any new security updates or support for any of these products. As…Continue Reading Windows XP – End of Life Reminder
March 2014 IT Newsletter
View the full newsletter at: IT March 2014 Newsletter. Topics for this month include: OAKS Upgrade Classroom Support Update Automated Workflow Forms OAKS and Chrome Compatibility Issue Windows XP End of Life Reminder Below is a quick preview. (Click the image to view full newsletter)…Continue Reading March 2014 IT Newsletter
New OAKS Version Coming Soon
On May 9, 2014, OAKS will be upgraded to Version 10.3. Below you will find: New features Quick video highlighting the things that you can expect Informational sessions and training You can view the information below at https://www.smore.com/37um….Continue Reading New OAKS Version Coming Soon
Help Us Serve You Better
This is just a friendly reminder to always initiate your IT service requests or questions through the IT Helpdesk. This process allows IT to create a work order for your request. The data from work orders allows IT technicians to: track internal progress to ensure a timely resolution research if problems are occurring with other…Continue Reading Help Us Serve You Better