Internet and Network Connectivity Service Disruption – UPDATE

WHAT YOU NEED TO KNOW

DATES/TIMES:
Monday, December 16, 2013 at 6:00AM until Friday, December 20, 2013 at 9:00PM

OVERVIEW:
Internet and Network connectivity (including Wireless) will be UNAVAILABLE throughout the following areas/buildings:

  • 10 Greenway
  • 2 Greenway
  • 4 Greenway
  • 7 College
  • 9 College
  • 5 College
  • Buist – Rivers Residence Hall (Administrative and Classroom)
  • Central Energy
  • Porters Lodge
  • Sottile House
  • Towell Library
  • Wellness Center

UPDATE AS OF 11/5/13: Please note that the following buildings will no longer experience Internet and Network connectivity service disruptions due to additional IT design effort:

  • Randolph Hall
  • Robert Scott Small Building

Randolph Hall may experience intermittent disruptions to the wired and wireless network service prior to December 16th, 2013 in order to sustain service during the scheduled service disruption.

PLAN AHEAD

ATTEND AN INFORMATIONAL SESSION HOSTED BY IT:
IT will be hosting an informational session on Friday, November 15, 2013 from 2:00 – 3:00PM in the Robert Scott Small Building room 131. We encourage you to send a designee from each office affected to learn more about the scheduled service disruption and possible alternatives for you to conduct your work in the absence of IT network services.

CONTACT IT FOR FURTHER ASSISTANCE:
IT is happy to work with your office to discuss possible alternatives during the scheduled service disruption. To ensure that IT can help meet your needs in a timely manner, please contact the Information Technology Helpdesk at (843) 953-3375 or by emailing Helpdesk@cofc.edu by November 25th, 2013.

ADDITIONAL INFORMATION

This service disruption is a result of a Physical Plant project that requires the relocation of IT networking equipment. IT Network Engineering will install new fiber optic cable within Randolph Hall. The installation of fiber optic cable to a new location within the building will facilitate the space necessary for Physical Plant’s upgrade of Randolph Hall’s power distribution system.