Version 10 OAKS was successfully upgraded to Version 10 on December 17th. Version 10 has new interface changes for a more intuitive experience for faculty and staff. The new user interface includes: A new top bar that provides easy access to courses, alerts and personal settings Redesigned homepage tool with different branding and layout options;…Continue Reading OAKS Version 10 Now Available
OAKS Version 10 – Coming December 18, 2012
We are excited to announce the new version of OAKS that will be available December 18th! OAKS will not be available on December 17th due to the upgrade. Watch a video at http://lemon.cofc.edu/tlttraining/whattoexpectin10.mp4 to check out the new features! For detailed list of all of the features and Version 10 tutorials please visit the OAKS blog at http://blogs.cofc.edu/oaks. The…Continue Reading OAKS Version 10 – Coming December 18, 2012
Planned System Maintenance Starting December 20
Attention Faculty and Staff: The Banner environment, which includes Banner Self Service, Banner INB and MyCharleston, will be down for a major system upgrade during the holiday break. This upgrade requires that these applications be unavailable for an extended period of time starting on Thursday, December 20, 2012 at 2:30 p.m. through Tuesday, January 1, 2012….Continue Reading Planned System Maintenance Starting December 20
Results of the Fall 2012 TechQual+ Project: An IT Survey
The Higher Education TechQual+ Project provides higher education IT leaders and administrators with standard tools to assess, analyze, and report on the effectiveness of technology services at their institution. The TechQual+ core survey contains 13 items designed to measure performance across the following three core categories: 1) Connectivity and Access, 2) Technology and Collaboration Services,…Continue Reading Results of the Fall 2012 TechQual+ Project: An IT Survey
Planned System Maintenance December 9
The following applications will have a brief interruption (less than 1 hour but could be longer) to normal services on Sunday, December 9, 2012 sometime between 7:00 a.m. and 1:00 p.m. for planned system maintenance: POSM, BDMS, StarRez, WorkFlow, Touchnet, Explorance (Course Review), and Axiom If you are using these applications on Sunday, please save…Continue Reading Planned System Maintenance December 9
Helpful tips on how to create a screen shot
Helpful tips on how to create a screen shot Often times when you run into a computer problem it is easier to send a picture of the issue than it is to try and explain it over email or the phone. Below are some simple instructions on how to do this on Windows, Mac,…Continue Reading Helpful tips on how to create a screen shot
Apple iPad and the TechQual+ Survey Project – Assessing IT Service Outcomes for Higher Education
Don’t forget to participate in the TechQual+ Survey Project about the quality of the College’s technology services. The goal of the project is to understand what end users expect from IT organizations and then to allow a systematic exploration of the IT service outcomes in a way that provides for comparisons across other similar institutions….Continue Reading Apple iPad and the TechQual+ Survey Project – Assessing IT Service Outcomes for Higher Education
IT Outage Notification for DegreeWorks October 12-15
DegreeWorks will be down for a planned upgrade starting Friday, October 12th through Monday, October 15th. This upgrade requires that the application be unavailable for an extended period of time starting at 8 a.m. on Friday, October 12th. Once the upgrade is complete the link will again be available in MyCharleston. Thank you for your cooperation…Continue Reading IT Outage Notification for DegreeWorks October 12-15
Updated Technology Service and Support Guide Available
Your guide to Information Technology at the College of Charleston, the 2012 Technology Service and Support Guide describes available technology services and how to get assistance. The guide is available at it.cofc.edu/documents/technology-support-and-service-guide.pdf….Continue Reading Updated Technology Service and Support Guide Available
Mobile Website and Application Policy
The College of Charleston has adopted a new policy regarding mobile website and application development. The policy went into effect August 1, 2012. All existing or proposed College of Charleston mobile website and mobile application (“apps”) projects developed for the use of College of Charleston offices or departments, or containing content that represents the College of Charleston…Continue Reading Mobile Website and Application Policy