Many web errors can be resolved simply by clearing your browser’s cache. Below, we have included the steps on how to do this for the most popular browsers used on campus: Internet Explorer, Chrome, Firefox, and Safari.
Keyboard shortcut for Windows: CTRL+SHIFT+DEL
INTERNET EXPLORER
1. Click TOOLS in the upper right corner of the browser window.
2. Select INTERNET OPTIONS from the short menu.
3. On the General tab, click the DELETE… button in the lower right corner.
4. The Delete Browsing History window will open. Make sure the following checkboxes are checked: Temporary Internet files and website files, Cookies and website data, History. Check others at your discretion. Then click the DELETE button.
5. Internet Explorer will notify you when it is finished by displaying a message at the bottom of the browser window.
1. Click the Customization icon in the upper right corner of the Chrome browser window. It looks like 3 stacked dots.
2. Select SETTINGS from the short menu.
3. A Settings tab will open in Chrome. At the bottom of the Settings window, click the link that says SHOW ADVANCED SETTINGS.
4. In the Privacy section, click the CLEAR BROWSING DATA… button.
5. Set the range to clear. Check the following checkboxes to clear: Cookies and other site and plugin data, Cached images and files. Check other options at your descretion. Then click the CLEAR BROWSING DATA button at the bottom right of the new window.
1. Click the MENU icon in the upper right corner. It looks like three horizontal lines.
2. Select OPTIONS from the menu.
3. The Options tab will open in Firefox. Select ADVANCED on the left column. Then at the top of the Advanced page, click NETWORK. In the Cached Web Content section, click the CLEAR NOW button.
How to Clear Browser Cache
Many web errors can be resolved simply by clearing your browser’s cache. Below, we have included the steps on how to do this for the most popular browsers used on campus: Internet Explorer, Chrome, Firefox, and Safari.
Keyboard shortcut for Windows: CTRL+SHIFT+DEL
INTERNET EXPLORER
1. Click TOOLS in the upper right corner of the browser window.
2. Select INTERNET OPTIONS from the short menu.
3. On the General tab, click the DELETE… button in the lower right corner.
4. The Delete Browsing History window will open. Make sure the following checkboxes are checked: Temporary Internet files and website files, Cookies and website data, History. Check others at your discretion. Then click the DELETE button.
5. Internet Explorer will notify you when it is finished by displaying a message at the bottom of the browser window.
You can read more by visiting:
https://support.microsoft.com/en-us/help/17438/windows-internet-explorer-view-delete-browsing-history
GOOGLE CHROME
1. Click the Customization icon in the upper right corner of the Chrome browser window. It looks like 3 stacked dots.
2. Select SETTINGS from the short menu.
3. A Settings tab will open in Chrome. At the bottom of the Settings window, click the link that says SHOW ADVANCED SETTINGS.
4. In the Privacy section, click the CLEAR BROWSING DATA… button.
5. Set the range to clear. Check the following checkboxes to clear: Cookies and other site and plugin data, Cached images and files. Check other options at your descretion. Then click the CLEAR BROWSING DATA button at the bottom right of the new window.
You can read more by visiting:
https://support.google.com/accounts/answer/32050?hl=en
FIREFOX
1. Click the MENU icon in the upper right corner. It looks like three horizontal lines.
2. Select OPTIONS from the menu.
3. The Options tab will open in Firefox. Select ADVANCED on the left column. Then at the top of the Advanced page, click NETWORK. In the Cached Web Content section, click the CLEAR NOW button.
You can read more by visiting:
https://support.mozilla.org/t5/Cookies-and-cache/How-to-clear-the-Firefox-cache/ta-p/2472
SAFARI
1. Click SAFARI next to the Apple.
2. Select PREFERENCES.
3. When the new window opens, select ADVANCED on the upper right.
4. At the bottom of the Advanced window, check the checkbox that says, “Show Develop menu in menu bar.”
5. On the top menu bar, click DEVELOP.
6. Select EMPTY CACHES from the menu to clear the cache.
Alternatively, you can use the keyboard combination: OPTION+COMMAND+E