National Court Reporters Association: Seeks Content Specialist

With Who:  National Court Reporters Association

Location:  Reston, VA

Type of Employment:  Full-time

Salary:  $48,000

Position Description:  The Content Specialist aids NCRA’s Content Manager with social media strategy, proofreads and writes collateral material, monitors messaging and establishes good customer service, ensuring that the association’s messaging and outreach is comprehensive, impeccable, and thoroughly delivers on industry support.

Primary Job Responsibilities:

Editorial component – 40%: Proofreading and copy editing for the entire Association.

  • Aid in developing the quality, accuracy, timeliness, and relevancy of information of all written communication, including print and online magazine and newsletters, collateral materials, mobile apps, and websites.
  • Provide recommendations for enhancement and expansion of content.
  • Write and place materials for other organizations to help promote court reporting and captioning.

Social Media component—30%: Create, implement, and manage a comprehensive social media strategy to increase NCRA’s industry reach, web traffic, and brand awareness through creating communities outside of the traditional areas.

  • Works with Content manager to design social media strategies to achieve marketing targets
  • Engage with other organizations and industry professionals via social media to create a strong network
  • Creates content through community building
  • Serves as back-up to all company social media accounts ensuring up-to-date content, including Facebook, Twitter, LinkedIn, Instagram, and YouTube
  • Create social ‘buzz’ regarding industry news, member opportunities, and events
  • Facilitate communication (Facebook LIVEs, DMs, organize chats) with external groups
  • Monitor SEO and user engagement and suggest content optimization
  • Stay up to date with new digital technologies and social media best practices
  • Perform a variety of other tasks designed to support the editorial and copywriting process.

Generating Content:

Content generation for electronic and printed materials for internal and external audiences, including various marketing, promotional, and informational materials.

  • Ability to identify story ideas and follow through to finished articles and stories for electronic and printed membership publications
  • Ability to develop relationships for both short and long-term resources
  • Ability to produce (write and edit) high-quality articles and other materials under deadline
  • Ability to coordinate materials for external promotional purposes
  • Ability to work with both internal and external organizations to promote the Association and its membership

Knowledge and Skill Requirements:

  • Impeccable proofreading and editorial skills; must be well versed in Associated Press (AP) Style
  • Strong writing skills with attention to detail is a must
  • Must possess excellent communication, presentation, and leadership skills, along with having the ability to build relationships across departments and at all levels of the Association
  • Must be able to perform corrections to existing copy in a variety of formats, including Microsoft Office, a web-based content management system, and the Adobe Suite
  • Strong organizational skills with the ability to prioritize competing deadlines and projects
  • A consummate professional with experience in a deadline-driven environment, a quick learner, self-motivated, and an eye for details
  • Desire to push the envelope with new, innovative ideas while exhibiting flexibility and eagerness to create a high-quality end product
  • The objectives and, thus, the review process for this position will be closely connected to quantifiable data points—consistency of clean copy versus copy with numerous errors
  • It cannot be stressed strongly enough that this role must be passionate about reducing errors in NCRA’s copy. A person with proactive tendencies to seek out and correct mistakes will be rewarded and celebrated in this role.

Education/Training/Experience Requirements:

  • Bachelor’s degree in marketing, English, journalism, media, communications, or relevant field
  • 3-plus years of experience in professional editing and proofreading
  • Strong knowledge of and interest in contemporary English practices with high levels of precision and respect for grammar, punctuation, spelling, composition, and style
  • Proven experience in writing and editing (several tests will be given during the interview process)
  • Proven work experience as a social media strategist or social media manager
  • Hands on experience using social media for brand awareness
  • Understanding of SEO, social media, and web traffic metrics
  • An ability to identify target audience preferences and build content to meet them

Location and Travel:  

  • The Content Assistant will be based out of NCRA’s Reston, VA, headquarters.
  • Travel: Potential of 10% to events and meetings around the country.

Apply (or request more information):  Apply today! Send cover letter and resume to Human Resources at

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