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Healthcare Job Opportunity

By Cassandra P. Foster
Posted on 8 June 2017 | 2:05 pm — 

One of the largest Healthcare Technology companies is looking to hire Application Consultants to join their team! Duties include:

  • First pass resolution of telephone inquiries that may be technical or non-technical in nature, regarding company products and general benefits information
  • Respond to phone requests from end-users who are utilizing our online benefits enrollment application as it relates to benefit plan details, functionality, navigation and general use of software applications
  • Provide an accurate timeframe for issue resolution if not able to resolve initially
  • Accurately create and document each customer interaction within our case tracking system (Salesforce)
  • Contribute to a team effort by accomplishing results as needed
  • Demonstrate and provide exemplary customer-service in all interactions
  • Other duties as assigned

Requirements:

  • Completed Bachelors or Associates Degree
  • Customer service/internships/food and beverage experience

To apply, please direct your inquiry to Mandie Soter, Account Recruiting Manager at asoter@aerotek.com.

 

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