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Cello Health Communications: Seeking Account Manager for Medical Communications

With Who:  Cello Health Communications

Location:  Yardley, PA

Type of Employment:  Full-Time

Position Description:  We are looking for an Account Manager with a ‘can-do’ spirit, who is an excellent communicator.  You have a passion for delivering high-quality projects and supporting business growth. You will work as part of a dynamic team to ensure our clients are provided excellent evidence-based communications solutions. Specifically, we are looking for someone who is:

  • Constantly curious with a relentless interest in learning
  • Able to demonstrate outstanding project management skills and excellent judgement under pressure
  • Excellent communicators with strong interpersonal skills
  • Able to remain calm in the face of shifting priorities and client demands
  • Collaborative in style and a team player

The Role:  The Account Manager is the primary client contact for the successful management of an account or accounts on a day-to-day basis with a focus on the execution and completion of client projects. We are looking for an experienced and effective Account Manager to successfully lead a cross functional team(s) and initiate, develop and maintain client contact and communication.

The role requires a balanced ability to:

  • Manage assigned account(s) and proactively assess, clarify, and validate project needs on an ongoing basis to ensure timely and cost-effective achievement of project milestones while ensuring client’s expectations and requirements are met
  • Independently provide clear and concise communication and information to client, both verbally and via email
  • Prepare for and lead internal and client status meetings
  • Accurately prepare client meeting materials (i.e. agenda, slides, meeting minutes, etc.)
  • Attend and contribute to onsite client meetings as required
  • Understand and ensure the team follows all client required standard operating procedures and compliance requirements
  • Oversee and manage all financial aspects of the account(s)
  • Maintain accurate records within client chosen publication technology program (i.e. Datavision or PubSTRAT)

Requirements:  

  • 3-5 years’ account management experience in a pharmaceutical or healthcare communications agency required
  • Publication planning experience required
  • Medical/Marketing Communication or Business degree preferred
  • Proven ability to effectively manage multi-disciplinary teams (internally and externally)
  • Experience working with publication management software
  • Working knowledge of Microsoft Suite

Apply (or request more information):  See the job posting, or request more information, on the Cello Health Careers site.

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