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Department Spotlight: Cougar Card Services

Posted by: Jennifer Stevens | May 5, 2015 | No Comment |


What is your department?

Cougar Card Services

What is the function of your department?

This department administers the campus card system consisting of 95 point-of-sale and card reader devices, controls the ability to use privileges and various facilities across campus, reconciles campus commerce via Cougar Cash and Dining Dollars, and manages meal plan selections and financials. We make ID cards, too!

How many employees are there in your department?

3 full-time employees

What are the total years of experience/service (sum of all employees) in your department?

24.5 years working for the College/37.5 years working for other organizations

What are some statistics that you’re able to share?

Thus far in FY15 $1,945,317 has been spent via the Cougar Card. We make about 6,500 ID cards each year.

Are there any services that your department offers that the College community might be unaware of?

As of April 2015, employees are able to add funds to their ID card accounts via MyCharleston. Employees may purchase a block of 25 meals for $155 for use in Fresh Food Co. or City Bistro. If a drink or snack machine malfunctions please report it to us, we gladly issue refunds too! Notary Public service is free!

Are there any additional facts you would like to share?

Quickest need to replace a student ID card after issuance – 15 minutes

Most replacement ID cards issued to a single employee – 19 cards and counting…

under: Business Affairs, Department Spotlight
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